Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Posted by: Alex G
from California
Expertise:Intermediate
Verified Purchase:Yes
the new generation of buds sound noticeably better than the previous generation. the updated design make for a better experience when taking them out of the case and are more comfortable in the ear
the only reason why they are not 5 stars is because they dont stay in my ear, but that will happen with these kinds of headphones
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Valid
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
It's really good product which is perfectly works with Samsung phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TimW
from Boise ID
Expertise:Expert
Verified Purchase:Yes
Bad fit. Won't stay in ears. Hard to operate the swirches.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there TimW, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We would love nothing more than to help you troubleshoot the fit and features of your device. We have provided a link to an article to help you with the fit of your earbuds and optimal placement for security. We have also provided a link to the full device manual and the Samsung Support Team if you would like assistance with the settings and to help ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: KingStu
from Fort lauderdale
Expertise:Expert
Verified Purchase:Yes
Amazing! Got these to replace my 3rd gen airpods, and fit into the samsung ecosystem. I hate in-ear so only use the open ear and I find these a little more comfortable than the airpods, which were very comfortable to begin with, so big win there. The sound is great, definitely noticed the hi-fi difference in sound quality, I'm hearing some things in songs I've not heard before, which is pretty cool. I personally love the stem/blade design, makes it easy to find the volume adjust and tap button. The active noise canceling works, it's not amazing but it's great for when I'm reading a book, and just tried it on a flight, which again the ANC is not great but definitely noticeable which is amazing for how comfortable they are. Haven't fully tested the battery life. The case and the buds themselves feel really nice and well-made, pretty similar to the airpods i find. Overall really happy with these. Worth it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BoughtAsPreorder
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
The sound is good and the noise cancellation works a bit for a not-in-ear earbuds. However, the buds are very slippery and difficult to take out of the case. The buds are also large and put pressure on my ear and is very difficult to find a good position as well as sound. The touch control is very sensitive and since the buds are difficult to pick up, you have to grab them by the legs which will accidentally execute a pause or volume change. I got a pre-order discount but would not get this at regular price.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Nick
from Redmond, wa
Expertise:Intermediate
Verified Purchase:Yes
The product did not meet my expectations. It feels ordinary and does not provide the premium experience that I had with the Buds 2 Pro.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hey Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3. We understand our customers have a range of wants and needs from their chosen device, and our goal is to provide a range of devices and accessories to provide a superior experience to all of our customers. We have provided a link to the Samsung Support Team to offer assistance with the features that are not meeting your expectations. We have also provided a link to the full device manual to help you with the features and functionality of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Hippiestick
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Great sound and no rubber tips make for great earbuds for my ears. The stem definitely is better than the tapping that you had to do on previous buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: I kha
from Chicago
Expertise:Expert
Verified Purchase:Yes
Not comfortable in my ear. They look good but not comfortable
No, I would not recommend this to a friend.
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there I kha, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you and the comfort allowing you to use your earbuds for an extended period of time. We have provided a link to an article to help you with the fit of your earbuds for comfort. We have also shared a link to the Samsung Support Team if you continue to experience this discomfort during wear. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US