Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Pretty awesome
on July 30, 2024
Posted by: Giiaaa
[This review was collected as part of a promotion.] Love the new style!
Wish they were just a tad smaller to fit in my ear better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They feel great
on July 30, 2024
Posted by: CareyP
[This review was collected as part of a promotion.] I have been and android user since the G1 but I have always used airpods for my headphone because I like the feel of them. The new style of the galaxy buds 3 feel great. The new design is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect....
on July 30, 2024
Posted by: Shinoni
[This review was collected as part of a promotion.] It's great 👍...I like the design.,............................
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds you can buy
on July 30, 2024
Posted by: Anthony
Verified Purchase:Yes
If you like the AirPods 3, then you will love these Galaxy Buds 3. They offer Active anoise cancellation and other features that you will love.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mix bag for the device
on July 30, 2024
Posted by: Haisong Cai
from California
Expertise:Intermediate
Verified Purchase:Yes
Very quick switching between multiple Samsung devices. Longer batter life. Slippery and not well fix in ear.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hey there Haisong Cai, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are pleased with the connectivity and battery of your earbuds, and we would love to help you with the fit for an even better listening experience. We have shared a link to an article to help you with the placement of your earbuds for a secure fit. We have also shared a link to the Samsung Support Team if this experience continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Quality and Design
on July 30, 2024
Posted by: Mobilexpert
[This review was collected as part of a promotion.] I needed something practical and comfortable to wear at work. These buds 3 are light and hold well in the ears. The incorporated AI features are awesome to try out with my international co-workers. I have my buds 3 protected with a locking Samsung Case.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Weird Fit
on July 30, 2024
Posted by: I tried
Purchased and had to return the same day. Wanted to like them but they fit weird They fell out too often for me to enjoy.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 7, 2024
Hello there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand our customers have different shapes and sizes of their ears. We have an article available online to help our customers with these redesigned earbuds. We have also provided a link to the Samsung Support Team if you have additional questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
dissapointed
on July 30, 2024
Posted by: Anonymous
from Danbury, Ct
Expertise:Intermediate
Verified Purchase:Yes
will be returning my galaxy buds 3, I went from the galaxy buds live and to these thinking it would be an upgrade but i was dissapointed to find out the sound quality is not as good and they fit weird in the ear. will be going back to my old buds live.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Andy Cruz, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the audio quality and fit of your earbuds are to you continued usage and enjoyment. We have shared links to a few articles we find helpful to our customers to troubleshoot the fit and audio quality at your convenience. We have also shared a link to the Samsung Support Team if these experiences continue and you'd like additional assistance maximizing your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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