Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds yet
on July 30, 2024
Posted by: Pyrowire
[This review was collected as part of a promotion.] The noise cancelling is great no audio escape, and all aroud the perfect headphones loud no problems with calls the blade is just perfect no complains for me and the AI can pick up any language like nothing and with the live translate a life saver
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound when they stay in your ears
on July 30, 2024
Posted by: Grndj0
[This review was collected as part of a promotion.] Pros:
Sound is amazing
Galaxy AI
Voice commands for volume, tracks, calls.
Sound is amazing
Galaxy AI
Voice commands for volume, tracks, calls.
Cons:
Keep falling off your ears, even when your not moving. You'll end up breaking them or losing them. Had to return them.
Keep falling off your ears, even when your not moving. You'll end up breaking them or losing them. Had to return them.
Value
2
Response from Samsung USBy Social Commerce, August 8, 2024
Hey Grndj0, we appreciate your feedback on your Samsung Galaxy Buds3. We are ecstatic to hear you are enjoying the use of Galaxy AI and the features of your earbuds. We would love to help you troubleshoot the fit of your earbuds and help you have the best experience possible with your earbuds. We have shared a link to a great article to help you with these redesigned earbuds. We also recommend performing a fit test with your earbuds when connected to the Samsung Wearables App. We have provided a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best sounding earphones!
on July 30, 2024
Posted by: Galaxybuds1234568
[This review was collected as part of a promotion.] The Galaxy Buds3 offer an impressive audio experience packed into a sleek, compact design. With exceptional sound quality, they deliver crisp highs and deep lows, making them ideal for music lovers and casual listeners alike. The active noise cancellation feature effectively minimizes external distractions, while the comfortable fit ensures they stay securely in place during various activities. Battery life is solid, providing several hours of playtime on a single charge. The seamless integration with Samsung devices adds convenience, and the touch controls are responsive and intuitive. Overall, the Galaxy Buds3 are a top choice for anyone seeking premium wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved them I love
on July 30, 2024
Posted by: Mary21
[This review was collected as part of a promotion.] They are very comfortable, I love that they have light, the metal color is my favorite, their box is comfortable to carry around in my pocket, I really love them, I recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally I found my holy Grail
on July 30, 2024
Posted by: Bluekittypaws13
[This review was collected as part of a promotion.] I've been with Samsung so many years and they've not failed to disappoint me at all. They continue to put out very reasonable price products. The new features of the earphones I'm very happy with when I hear the sounds coming from the earbuds I feel like I'm actually inside the video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A good set of buds
on July 30, 2024
Posted by: Usablegamer07
[This review was collected as part of a promotion.] Galaxy AI works good. I just wished they would of launched the new 6.1.1 update to the S24 brand so we can get.the additional settings in the app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I was not impressed
on July 30, 2024
Posted by: CBravo210
[This review was collected as part of a promotion.] Im sure that these buds are great but my problem is the do not fit in my ears, I will return them and keep my Buds2. I was excited to use the AI feature and get used to the new design but I was tremendously underwhelmed.
Value
2
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there CBravo210, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you and the fit being vital to your overall enjoyment and continued usage. We understand the new design of the earbuds can take some time to get used to and find the ideal fit. We have provided a link to an article to help you with the ideal placement of your earbuds. We also recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience with your earbuds continues or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Talal
from New York
Expertise:Intermediate
Verified Purchase:Yes
Great headphone i like it comfortable to wear sound good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US