Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Noise cancelation
on July 30, 2024
Posted by: Tony
Verified Purchase:Yes
Really good noise cancelation the boxy design is my only problem other than that really great headphones
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Buds
on July 30, 2024
Posted by: Jess55
[This review was collected as part of a promotion.] I really like my Samsung Buds. I love how they come in two different colors. They are light weight compared to other buds I've owned but feel a little cheap.
The features are amazing and I have not had any issues or glitches with this product. They also fit perfectly in my ear. I would definitely recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Uncomfortable
on July 30, 2024
Posted by: Erlin
Verified Purchase:Yes
I don't understand these buds. Extremely uncomfortable and confusing on how to get them to properly fit. Looks like I will order the magic beans once again
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there Erlin, thank you for your feedback on your Samsung Galaxy Buds3. We would love to help you with the fit and placement of your earbuds to help you with the comfort and enjoyment you experience with your earbuds. We have provided a link to an article to help our customers with these redesigned earbuds. We also recommend performing a fit test while wearing your earbuds and connected to your device through the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them!!!
on July 30, 2024
Posted by: MoxieMayhem
[This review was collected as part of a promotion.] I love my new galaxy buds 3! They are super comfortable and stay in my ears well. They sound fantastic!!! The active nose canceling works awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid performance
on July 30, 2024
Posted by: StealthAZ
[This review was collected as part of a promotion.] I love how it fits in my ear. Doesn't seal up my ear canal. Can still have ambient sound. Comfort is 10/10. Sound quality 11/10. The Galaxy AI features are innovative.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice buds 3
on July 30, 2024
Posted by: Buds3review
[This review was collected as part of a promotion.] These are really dope! Fit a little funny in my ears but they're solid
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Old earbuds are better than these...
on July 30, 2024
Posted by: Leela
Verified Purchase:Yes
These headphones for some reasons feel cheaply made and the sound quality is just not it.
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there Leela, we appreciate your feedback on your Samsung Galaxy Buds3. We would love to help you maximize your experience with your earbuds and adjust the audio profile to align to your listening preferences. We have provided a link to the full device manual to help you with all of the different settings and capabilities of your device. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive sound quality with minor drawbacks
on July 30, 2024
Posted by: Peaches
[This review was collected as part of a promotion.] I recently got my hands on the Buds3, and overall, I'm quite impressed. These earbuds offer remarkable sound quality for their price range, delivering crisp highs, balanced mids, and deep, resonant bass.
The design is sleek and modern, fitting comfortably in my ears even during long listening sessions. The touch controls are intuitive, allowing me to easily manage my music and calls without reaching for my phone.
Noise cancellation is decent but not exceptional. It effectively reduces ambient noise, making it suitable for commuting or working in a busy environment.
Overall, the Buds3 is fantastic with their superior sound quality and comfortable design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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