Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Awesome sound
on August 12, 2024
Posted by: MyBuds3
[This review was collected as part of a promotion.] Love my new buds. More comfortable then the last buds. Sound is amazing and love the fact they're voice activated. It's easier saying next song.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Horrible fit great noise cancelation
on August 11, 2024
Posted by: Danni
I thought I would of loved these headphones. The noise cancelation is awesome. But the fit is terrible. These headphones hurt my ear and doesn't stay in well. I'm coming from the galaxy buds live.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Danni, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds is to you for your overall usage and enjoyment. We have provided a link to an article to help you with the ideal placement of your earbuds, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality love it working
on August 11, 2024
Posted by: ravi
from Cary
Expertise:Intermediate
Verified Purchase:Yes
Nice and updated version
Sounds quality is great better deal
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent product.
on August 11, 2024
Posted by: OVERI9N
[This review was collected as part of a promotion.] The buds are excelent, work perfectly.
The conection with my phone is Quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Returned because they kept falling out
on August 10, 2024
Posted by: Dale
Verified Purchase:Yes
The sound was great, but they kept falling out of my ears with little motion. I'd have kept them if they had rubber ear tips.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Dale, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the ideal fit of your earbuds in your ears is to your usage and enjoyment. We have shared a link to an article to help you with the fit of your earbuds, and recommend doing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. We have lastly, shared a link to the Samsung Support Team if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sound quality
on August 10, 2024
Posted by: Buds3 owner
Verified Purchase:Yes
A- They are really nice. Sound quality is amazing but the fitting the your ear is difficult unlike the Galaxy Pro Buds3 with the cushion. Other than that A+
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice first attempt
on August 10, 2024
Posted by: Jamal
from Chicago il
Expertise:Intermediate
Verified Purchase:Yes
Nice first gen product just wish it was a little bit smaller
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall Good
on August 10, 2024
Posted by: Leok
from Okoboji iowa
Expertise:Intermediate
Verified Purchase:Yes
Good quality sound and design. I like that they stick in my ears good
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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