Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1
Sad
on August 21, 2024
Posted by: KssK
Expertise:Intermediate
I really wanted to like these but they did not fit in my ears. Packaging said there were tips but Bud3 do not have tips so one size must fit all. The controls were not nearly as easy as the other buds. The only thing good about this product was returning them.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hi there Kssk, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds is to you every day. We do our best to provide as much information online as possible to help our customers choose the best devices and accessories to align to their preferences. We have provided a link to an article to help you with the ideal placement of the earbuds, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss your experience further and review options for a resolution. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
SAFETY ISSUE no ambient passthrough
on August 20, 2024
Posted by: Samsungfan001
from CA
Expertise:Expert
just received but absolutely horrified that there is NO ambient mode!!!! i love listening to my podcasts and music while working but that fact that someone could be standing behind me yelling and i wouldnt notice them is ridiculous! talk about a SAFETY ISSUE!! the audio is incredible, the fit is perfect. so good that if i have these set at the lowest volume I cannot hear anything going on around me
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on August 20, 2024
Posted by: Shershop
[This review was collected as part of a promotion.] It took a while to get use to these buds because I have small ears. I wish they were a little more comfortable but they sound great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it
on August 20, 2024
Posted by: Justadude
from Anchorage ak
Expertise:Intermediate
Fit just like airpods, better sound quality. Idk why the bad reviews....I really like these, traded in my airpods for these after a back to back test
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has phenomenal features.
on August 20, 2024
Posted by: Oblee69
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3, powered by Galaxy AI, offer an impressive audio experience that stands out in the crowded market of wireless earbuds. The integration of Galaxy AI enhances the listening experience with intelligent sound optimization, adapting to your environment and providing crystal-clear audio whether you're in a noisy café or a quiet room.
The sound quality is exceptional, with deep bass and clear treble that make every genre of music sound fantastic. The noise-canceling feature, bolstered by Galaxy AI, effectively filters out ambient noise while maintaining comfortable wearability. The earbuds are also equipped with a long-lasting battery that provides hours of playback, making them ideal for long commutes or travel.
The design is sleek and ergonomic, ensuring a secure fit that remains comfortable even during extended use. The touch controls are responsive and intuitive, allowing for easy management of music and calls without needing to reach for your device.
Overall, the Samsung Galaxy Buds 3, with their Galaxy AI enhancements, offer a top-notch audio experience with smart features that adapt to your needs. They are a great choice for anyone seeking high-quality sound and advanced technology in their wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung losing quality
on August 19, 2024
Posted by: Unhappy customer
from Denver co
Expertise:Intermediate
Got the standard, uncomfortable.. no ear tips for them.. sound is bad. Falls out of ear. I wish i could return them
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you every day for enjoyment and continued usage. We have provided a link to an article to help you with the optimal placement of the earbuds in your ears. We have also shared a link to the Samsung Support Team if you are curious about the options available to you in this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No words,they sooooo amazing
on August 19, 2024
Posted by: Angelo
from Brooklyn.New York
Expertise:Intermediate
I just bought them,and oh boy, they are just super amazing.i wait in the Samsung store like 3 hours just to get them I wasn't so happy waiting so long but let me tell you I don't regret it because they worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Suenan de maravilla
on August 18, 2024
Posted by: Mago
from Gainesville GA
Expertise:Expert
Compre hace 15 días y están bellos suenan muy bien.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US