Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Love these Buds!
on August 26, 2024
Posted by: Lulubug68
[This review was collected as part of a promotion.] These buds work great and are sooo comfortable! I absolutely love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on August 26, 2024
Posted by: Token75
[This review was collected as part of a promotion.] Bud 3 pro clear sound while on calls. Long battery life. Shifts easily from noise cancelation if someone speaks with me. Seamless AI for voice prompt. Slim beautiful design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality, a tad big for my ears though
on August 26, 2024
Posted by: NeonKellz
[This review was collected as part of a promotion.] So far the Galaxy Buds 3 are the only Samsung buds that fit in my ear. I will say, they are still slightly too big but they fit the best, compared to other brands as well.
The sound quality is top notch. The active noise canceling is super helpful when I'm feeling overwhelmed with all the sounds around me, these help drown all that out.
I have no had a chance to use Galaxy AI yet because I don't really understand how.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super comfortable
on August 26, 2024
Posted by: Anammv
[This review was collected as part of a promotion.] They are really comfortable and super easy to use and it does not hurt like the buds live!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lousy earbuds
on August 25, 2024
Posted by: boo24
I bought these earbuds a month ago and the right earbud makes a whistling noise when listening to music. I sent them back for a refund. Don't waste your money on these, also poor sound quality and they don't stay in your ears.
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Boo24, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the audio quality of your earbuds is to you every day. We have some great resources available online to help our customers troubleshoot any experience with their Samsung products that may be out of the ordinary. We have provided a link to the Samsung Support Team if you have any questions or would like to explore earbud options that may better align to your preferences. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great new features
on August 25, 2024
Posted by: Jermsm1
from Cincinnati Ohio
Expertise:Expert
Had for a month or so, great features, new design, look great. All around great but with the design on the buds 3, they do wiggle in my ear a bit. The 3 pro have ear tops so they likely will not.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Why downgrade the ANC?
on August 25, 2024
Posted by: Catman
I love the look of them even sometimes the feel of them. For me, the biggest disappointment comes in the exteme downgrade to ANC. I workout in a noisy environment. The pro2s did a great job of blocking out almost all background noise while the buds3 are just far inferior.
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Catman, thank you for your feedback on your Samsung Galaxy Buds3. We understand the desire for a great ANC feature and a fully immersive and uninterrupted listening experience. We would be thrilled to help you with this matter directly, and have provided a link to an article to help you with this setting. We have also shared a link to the full device manual to help you with all the different audio setting options to best align to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound and connectivity
on August 24, 2024
Posted by: Jesse
from Jasper, Al
Expertise:Intermediate
I absolutely love these buds!!!!! They sound amazing and the adaptive noice canceling is wonderful. I've never had galaxy buds before but the way it connects and operates through galaxy wearable app is top notch. Samsung yall are amazing!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US