Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy buds 3 - good ear buds overall
on September 8, 2024
Posted by: Omen
from North Carolina.
Expertise:Beginner
Verified Purchase:Yes
The the buds 3 sound very good, the noise cancelation is pretty good for some open type ear buds. Almost as good as passive noise cancelation of the buds fe I still use. The battery life is good too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade 5 stars and more.
on September 8, 2024
Posted by: James
from Myrtle Beach, S.C
Expertise:Expert
Verified Purchase:Yes
They're a great upgrade from my old Galaxy buds. Love the fit and the great sound. Highly recommend them treat yourself I did.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Painful design!
on September 7, 2024
Posted by: Daniel R
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The design of these galaxy buds hurt your ears since they're way too big. I personally regret buying them.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Daniel R, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have a brand new device that is not meeting your expectations during usage. We have provided a link to an article to help you with the placement of these resdesigned earbuds to help you with a comfortable and secure fit. We also recommend doing a fit test with your earbuds while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience persists and you would like to discuss this further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't stay in ear
on September 7, 2024
Posted by: Kfarantino621
from California
I purchased these to use while working/working out because they were cheaper.. I had them maybe a week or so before getting fed up with them. They DO NOT STAY IN. They were constantly falling out so I returned them..
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hey Kfarantino621, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the ideal fit of your earbuds is to you every day. We hope you have found a pair of earbuds that give you the secure fit you are seeking. We have provided a link to an article that we have for our customers to help you with the ideal placement. We have also shared a link to the Samsung Support Team if you have additional questions or wouldlike assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible fitment
on September 7, 2024
Posted by: Kevin621
The Fitment is horrible.. bought them used them maybe a week they kept sliding out of my ears. Returned them and Upgraded to the pros. The pros with the rubber ear piece fit and hold better
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Kevin621, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are happy to hear you have found earbuds that best align to your preferences for fit and security. We have also provided a link to an article to help our customers find the ideal placement with these redesigned earbuds. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It seems like the quality is good and it is conven
on September 7, 2024
Posted by: Sean H
from Peoria, AZ
Expertise:Intermediate
Verified Purchase:Yes
It is a bit uncomfortable because it is angled when you put it in the charger after use. It is an inconvenience that takes some time to get used to. Other than that, it seems pretty good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sounds amazing 👏
on September 7, 2024
Posted by: Joanna
from California
Verified Purchase:Yes
These buds quality is great. Very clear and made well. It doesn't fall out like other buds. Great job samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor fit
on September 6, 2024
Posted by: Mrudul K
from Nashville, TN
Expertise:Intermediate
Verified Purchase:Yes
Doesn't fit properly and keeps falling out of ear.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hey there Mrudul K, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the ideal fit of your earbuds is to you every day. We have provided a link to an article to help you with the fit of your earbuds. We also recommend doing a fit test with your earbuds. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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