Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1
Not my favorite
on October 13, 2024
Posted by: Skittles1028
from Scranton, PA
Expertise:Intermediate
Other galaxy buds are better. These do not stay in my ears. They hurt, and they dont have the features of other buds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hey there Skittles1028, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We would be more than happy to help you troubleshoot the fit and comfort of your earbuds at your convenience. We have provided a link to an article to help you with this matter. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Fit to my Ecosystem
on October 12, 2024
Posted by: TechLover
[This review was collected as part of a promotion.] I recently completed my Samsung ecosystem with these earbuds, and they are simply perfect. The first thing I appreciate about them is their user-friendly design. They fit comfortably in my ears without causing any discomfort, which is a significant improvement for me over the previous model, the Buds 2.
I primarily use these earphones for studying and listening to podcasts at night. The noise-canceling feature is truly remarkable and enhances my listening experience. Additionally, the color of the earphones complements my lifestyle and preferences.
Despite their compact size, these earphones deliver an impressive sound quality. The bass is well-balanced, and the treble is clear and precise. They are also incredibly lightweight, making them comfortable to wear for extended periods.
Another notable feature is their seamless connectivity with my Samsung TV and Samsung Watch 4. Pairing and reconnecting are effortless, ensuring a smooth and uninterrupted listening experience across all my devices.
Overall, these earphones have become my go-to choice for personal audio. They offer a combination of comfort, noise cancellation, sound quality, and connectivity that exceeds my expectations. I highly recommend them to anyone seeking a reliable and enjoyable listening experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gray M
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
It's one size fits all and it surely did not fit me. No matter what I did I couldnt get them to stay in my ears.
No, I would not recommend this to a friend.
Design
1
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Gray M, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations for usage. We have provided a link to an article to help you with the placement of your earbuds and recommend doing a fit test, if you haven't done so already. We have also provided a link to the Samsung Support Team if you would like to discuss your experience further and review any options available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Don't recommend
on October 11, 2024
Posted by: Supersteve562
Expertise:Expert
Got the buds3 last week and already broke the right ear bud. The buds constantly fall out and I find myself constantly adjusting them. Finally, I stepped on my right one. Going back to my old buds live, they fit perfect, never fell out and the audio is far superior. The buds live actually have bass. I decided to upgrade because samsung finally made a bud that doesn't go into my ear canal, biggest mistake. The shape of the buds3 looks and feels weird. They aren't the worst but aren't the best either.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hey there Supersteve562, thank you for sharing your thoughts about your new Galaxy Buds3 with us. We understand how valuable the fit of your earbuds are to you for undisrupted listening. We have provided a link to an article to help you with the palcement and recommend doing a fit test with your device when you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have any additional questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galexy Buds3 Pro are amazing!
on October 11, 2024
Posted by: Flaven
from Richmond VA
Expertise:Intermediate
I go through a lot of earbuds. I spend about 6 to 8 hours a day Monday through Friday with them in. I have had countless different earbuds over my 50 years of life. I have tried beats, raycon JBL, Bose, Sony, Jabra, birds, mpow, etc. some died and some I lost. Everything about the galaxy pro buds that just hits me right. Obviously the sound quality is excellent, but ANC is superior! Just make sure your choice of size of tips are snug. It really make a big difference. I just got my hands on the Galaxy buds 3 pro and I am in heaven. Amazing sound quality and amazing active noise canceling. Couldn't be happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 11, 2024
Posted by: Tiffers835
[This review was collected as part of a promotion.] I listen to a lot of music and audio books, so I need a clean and clear sound. The audio enhancement feature and the reduce background noise feature is awesome. Would definitely buy again. And AI comes in very handy with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features And Very Easy To Maneges
on October 10, 2024
Posted by: Anonymous
from New Jersey
Expertise:Intermediate
Excellent Sound And Nice Looking Pieces, Much Better Than Before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from West palm beach, fl
Expertise:Intermediate
Verified Purchase:Yes
Live these ear buds. They stay in unlike the last 2 models, and the controls are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US