Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1
Dont fit great in ears hard to use the case when i
on October 31, 2024
Posted by: Chris
Verified Purchase:Yes
Dont fit in ears
Fall out when doing activities not the best sound
Fall out when doing activities not the best sound
Response from Samsung USBy Social Commerce, November 1, 2024
Hi there Chris, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your earbuds are to you for a range of daily activities. We would love to help you troubleshoot this experience and have provided a link to an article to help you with the optimal placement and recommend a fit test be performed when connected in the Samsung Wearables App. We have also shared a link to the full device manual and Samsung Support Team. The manual can help you with the audio profiles and adjustments to your audio preferences. The Samsung Support Team can offer additional assistance if these frustrations continue. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leah
Verified Purchase:Yes
Returned them. Kept pausing when my hair would hit them. The sound quality was mid at best and overall, not worth the price.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, October 31, 2024
Hi Leah, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important your earbuds are to you every day and wanting that truly immersive and uninterrupted listening experience. We have some great resources available online including the full device manual to help you customize the touch settings to help prevent accidental activations. We also have a great article to help you with the overall audio quality. We hope you have found earbuds that you truly love using, and hope you'll reach out to us again if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael Maxim
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Much more comfortable than air pods. Bass is pumping!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality
on October 29, 2024
Posted by: SamsungLover
[This review was collected as part of a promotion.] The sound quality is amazing. I didn't realize how bad mine was until I tried the Buds3.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ally
Verified Purchase:Yes
I like how the ear phones last for about 6 hrs at a time
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Headphones that work for me!
on October 29, 2024
Posted by: Alek305
[This review was collected as part of a promotion.] This product is one that I am very close to since I only use this type of earpieces because the soft tip ones damage my ears. The audio quality is great and the new AI features do help out a lot. I use these headphones for everything, I connect them to my phone when they call me, to my PC and PS5 when I am playing and sometimes even to the tv when I am watching TV and my wife is sleeping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on October 28, 2024
Posted by: cadillacCo
[This review was collected as part of a promotion.] I love the galaxy buds 3. They sit well in my ears throughout my work day. They last a long time, have clear sounds, noise cancel, and people hear me clearly when I'm on the phone. These are fantastic, I wear them everyday, and I also get compliments on the style of how they look. They Galaxy AI makes the sound quality so much better as it analyzes the background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on October 28, 2024
Posted by: Aliyah
[This review was collected as part of a promotion.] I switched from beats earbuds to Galaxy buds due to the features and functionality. They fit seamlessly with my phone and I love the fit and personalization. I also enjoy the different fits they offer in different versions of the galaxy buds as the gummy inserts never worked for me. Also, I love the translation ability from Galaxy AI, it makes understanding different languages much easier as I live in an area where there are multiple languages and dialects. Overall, a great product.
Value
5
Written by a customer while visiting Samsung US