Thank you for your valuable feedback on the Galaxy Buds3! We always appreciate your insights. The Galaxy Buds 3 is designed to deliver exceptional sound quality, featuring advanced noise cancellation and a comfortable fit. This allows you to enjoy your favorite music and calls with unparalleled clarity. Whether you're making phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices with up to 24-bit/96 kHz audio. If you experience any audio concerns, here are some steps to consider: First, check the audio output from the app on your phone by turning off Bluetooth in the Settings menu and testing the app without the headphones connected. Make sure the app is updated and consider clearing its data if necessary. Additionally, check your phone's sound settings, as features like sound personalization or Dolby Atmos can affect audio quality. Ensure that your earbuds and device are within 30 feet of each other and not obstructed by walls or devices that could disrupt the Bluetooth signal. Confirm that you are wearing the earbuds correctly and that Buds Sleeves, if needed, are being used. Check the battery status in the Galaxy Wearable app or by placing the earbuds in their case. Regularly clean the earbuds to remove any dust or debris that could muffle sound, and inspect them for any signs of damage. Finally, restart both your phone and earbuds, check for software updates, and if further assistance is needed, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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