Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Great Features
on February 17, 2025
Posted by: Simplymedevin
[This review was collected as part of a promotion.] The new sleek style surpasses the prior style of earbuds. There are so many user friendly options, easy to use and let's take a minute to appreciate the sound quality. I am able to use my earbuds while using my phone and tablet at the same time. It can detect what screen you're looking at and switch sound modes. Love them. Holds a charge with constant use for about 4 days sometimes longer. Clear sound when in calls as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earphones
on February 17, 2025
Posted by: Duby01
[This review was collected as part of a promotion.] They're so confortable, the color is so gorgeous, the sound is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 17, 2025
Posted by: Sofizrk
[This review was collected as part of a promotion.] The sound of music is clear, i liked the noise clear and listening from any angle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product. 1 or 2 drawbacks
on February 17, 2025
Posted by: SoccerSammy
[This review was collected as part of a promotion.] This product is great for music listening and talking on the phone. I did find the case not wanting to charge due to the new design similar to airport, it seems more can get stuck in the case as it isn't as shallow.
2. I did have support issues with Samsung that have since been rectified but initially I was having Bluetooth issues.
Now everything is fixed and I love my buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit poor design
on February 17, 2025
Posted by: Chillaxin65
from Washington
Expertise:Intermediate
Bought these a few months ago and I've had them fall out on trains planes busses I've had them fall out on loading docks. The tracking app is useless. And even with keeping my ears clean the audio is now trash. There's no way to open them up and clean them they require to send them in to get cleaned but that costs additional money that's not worth spending on these. Hands down the worst Samsung device I've bought.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
We appreciate your sharing your thoughts on the Galaxy Buds3! We understand how important it is to find the perfect fit, and we truly appreciate your feedback. As open-type buds, the Galaxy Buds3 are designed for a comfortable listening experience without the need for ear tips. To ensure they sit snugly in your ears, please make sure to insert the R bud into your right ear with the R facing you, and the L bud into your left ear, also with the L facing you. Angling the bud slightly so that the microphone points towards your mouth rather than straight down can help with clarity as well. Be sure to adjust the buds by rotating them until you find the perfect fit. If you ever misplace your buds, remember that the SmartThings Find app is available to help you locate them easily. We hope these tips enhance your experience with the Galaxy Buds3! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Design and Fit
on February 17, 2025
Posted by: vav0512
[This review was collected as part of a promotion.] The Samsung Buds3 Silver feature a modern and sleek design with a metallic finish that gives them a premium look. However, in my experience, the fit is not the most comfortable. Despite trying different positions, the earbuds do not stay securely in my ears and tend to fall out with movement, making them impractical for daily use, especially while walking or exercising.
Unlike other models with interchangeable silicone ear tips, these have a rigid open-fit design, which may not be ideal for all ear types. In my case, the lack of a secure fit affected the overall experience, making them unreliable for activities that involve movement.
Unlike other models with interchangeable silicone ear tips, these have a rigid open-fit design, which may not be ideal for all ear types. In my case, the lack of a secure fit affected the overall experience, making them unreliable for activities that involve movement.
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your honest thoughts on the Galaxy Buds3, Vav! It's great to know that you appreciate the modern, sleek design and metallic finish, giving them a premium look. To address the fit and ensure they stay secure, here's a personalized guide for getting the best fit with your Galaxy Buds3: All you have to do to get started is place them in your ears. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. We hope these steps help you achieve a more secure and comfortable fit. Your feedback is invaluable to us as we continue to improve our products. If you have any questions or need additional support, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent audio
on February 17, 2025
Posted by: Insitu
[This review was collected as part of a promotion.] The **Samsung Galaxy Buds 3** are wireless earphones with clear sound and active noise cancellation that works very well. They are comfortable, water resistant and the battery lasts quite a while. Perfect for music, calls or training. A great option if you are looking for quality and design!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Huge disappointment.
on February 16, 2025
Posted by: Corballs
from Litchfield, MN
I am disappointed with mine. They don't stay in my ears and the noise canceling doesn't work at all. I feel duped for waisting my money on these. I hate them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3! We hate to see that your experience has not been a great one thus far with your buds. The Buds3 boasts a new, comfortable design specifically engineered to keep your ears comfortable all day long, fitting securely and snugly. Additionally, the adaptive equalizer with Galaxy AI automatically adjusts the sound quality based on how you wear your buds, ensuring an optimal audio experience no matter the fit. We understand the importance of having a proper fit with these buds, especially in order to enjoy features such as Active Noise Cancellation. Check out the link attached for detailed instructions showing you how to get the best fit with your buds. Regarding noise cancellation, it effectively quiets unwanted background noise and is available only when both earbuds are worn. To access this feature via Galaxy Wearable, simply tap on Active noise canceling, use the slider to adjust levels, and turn on Auto switch to ambient sound if needed. If this persists, please be sure to reach out to us at Samsung Support so that we can investigate further. -Kelvin
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Written by a customer while visiting Samsung US