Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Great job samsung 👏
on February 18, 2025
Posted by: Joseph
[This review was collected as part of a promotion.] These earbuds sound amazing and block out noise so well, they're super comfy too. It's awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and functional.
on February 17, 2025
Posted by: Silverman
[This review was collected as part of a promotion.] I bought this for myself, and after four months, I can't find any flaws in it. It's excellent in every way—even the battery is great, and the sound is amazing. My ears don’t get tired or sweaty. I also got a Pro version for my wife, but I haven't received it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This products fall down only one time from my hand
on February 17, 2025
Posted by: Ysn01tr
[This review was collected as part of a promotion.] I do love samsung items and I have been using samsung cell phones and etc. really long time. I bought my bud 3 and I was so happy. My samsung bud 3 ear buds fall down to floor one time and now left side of the ear buds is not working. I didn't even enjoy it. I don't know when I will effort to buy my next ear buds. I know it was my fault but it wasn't hard fall to destroy my ear buds. I only used 2 days. I will give 1 star because of one fall destroyed my ear buds. 😒
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Hey Ysn01tr. Thank you for sharing your experience with the Galaxy Buds 3. We hate to hear about the difficulty you encountered after such a short time. It’s disappointing, especially since you were looking forward to enjoying your new earbuds. To assist you better, we need to gather a bit more information from you. Please reach out to us at Samsung Support directly with details about your experience so that we can provide the necessary support. We recognize that accidents can occur, which is why Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months. If you’re looking for extra peace of mind, consider Samsung Care+, which offers extended protection and additional support for eligible devices. You can enroll on Samsung.com at the time of purchase or within 60 days at samsungcareplus.com. We appreciate your loyalty to Samsung and are here to help you get this resolved!
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Written by a customer while visiting Samsung US
Customer Rating
2
Looks dope and controls need serious overhaul
on February 17, 2025
Posted by: Rainman820
[This review was collected as part of a promotion.] I love how these look and feel in my ear. The noise canceling seems to have improved some. My problem with them is getting the touch controls to consistently work. I've read about it, looked to videos, and it's still spotty when it chooses to register the touch input specifically pausing or skipping songs. Don't think this has audio eraser.
Value
2
Response from Samsung USBy R&R Team, February 19, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3! We’re thrilled to hear that you love how they look and feel, as comfort and style are a big part of our design philosophy. We appreciate your feedback regarding the noise cancellation and the touch controls. It’s fantastic to hear you've noticed improvements in the noise-canceling feature! For the touch controls, I understand how frustrating it can be when they don’t register consistently. We recommend ensuring your fingertips are making proper contact with the sensors and that your earbuds are updated to the latest firmware, as this can improve responsiveness. The audio eraser feature is designed to enhance your sound experience by reducing unwanted background noise, particularly when using these earbuds with the Galaxy S25 series. This feature employs AI analysis on your Galaxy S25 series phone to identify and categorize different types of sounds, effectively removing noise from videos. You can eliminate distracting sounds by adjusting the volume of voices, wind, and other noises in the Video Editor. Be sure to check out the link attached to learn more about the Audio eraser feature. We appreciate your input and are continuously working to enhance our products. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/answer/ANS10004604/
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https://www.samsung.com/us/support/answer/ANS10004604/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on February 17, 2025
Posted by: Ratliff93
[This review was collected as part of a promotion.] These are some of the best ear buds to date. Love the design of them as well as the quality of sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Samsung buds
on February 17, 2025
Posted by: Tamtom
[This review was collected as part of a promotion.] I used to use Samsung buds old versions, these ones way better and they don't fell from my ears
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good headphones. With many good features.
on February 17, 2025
Posted by: Kvarcia
[This review was collected as part of a promotion.] Samsung is always the best and I think it stands above all other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best but I've ever used before
on February 17, 2025
Posted by: Radical
[This review was collected as part of a promotion.] offers great sound quality with strong bass, effective noise cancellation, and a comfortable fit, though some features are best utilized on newer Samsung devices and the battery life could be better; while they excel in audio performance, the design might seem generic and the price point could be a deterrent for some users.
The dedicated Samsung app offers extensive customization options, including EQ adjustments, but is best utilized on Samsung devices for full functionality.
The dedicated Samsung app offers extensive customization options, including EQ adjustments, but is best utilized on Samsung devices for full functionality.
Value
5
Written by a customer while visiting Samsung US