Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent product and awesome cancelation noise
on February 25, 2025
Posted by: Marvinsm
[This review was collected as part of a promotion.] Excellent product and amazing cancelation noise, my second Samsung earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
long battery
on February 25, 2025
Posted by: toad909
[This review was collected as part of a promotion.] These stay in my ear and do not hurt. Love how seamlessly they pair with my phone. I keep them in my bag for whenever I need them.
My husband loves his too.
My husband loves his too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its great to use
on February 25, 2025
Posted by: RosiePosie
[This review was collected as part of a promotion.] It's easy to use, cancels out other nosies when you use both earbuds, easy to answer phone calls when using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my buds. Impossible live without
on February 25, 2025
Posted by: Cabinetmaker
[This review was collected as part of a promotion.] Is amazing. I use my galaxy buds every day when I working. I realize my cabinets are better.
Feature Audio Eraser make my life better.
I love Samsumg products.
Recommended always.
Feature Audio Eraser make my life better.
I love Samsumg products.
Recommended always.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound, bad ANC(none) even when fit properly
on February 25, 2025
Posted by: Dlwoods
[This review was collected as part of a promotion.] The good. These fit me ( I hear not everyone though) They are very comfortable and don't put heavy pressure anywhere in my ears so i can wear them for a long time. They sound great. The voice controls are a cool and useful feature, you can basically whisper to it and it will pick it up.
The bad. ANC is basically non existent. I've tried everything and multiple environments. Even tested using a stable droning sound like a fan. I literally cannot tell the difference between ANC on and off.
Slightly turning the buds in my ear gets a slightly tighter seal. Even with a tight seal I cannot tell ANY difference. The seal in my ear by the slight twist does much more to block sounds than ANC. It simply does nothing. Yes I've tested all permutations.. seal or no seal, ANC is a fake button. The old galaxy buds live beans had better ANC.
Conclusion- they are nice and sound good. They have no ANC.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
It's great to hear from you, Dlwoods. Thank you for sharing your detailed review of the Galaxy Buds3. We truly appreciate your insights! We’re glad to see that you find the fit comfortable and that you enjoy the sound quality. It’s great to know that the voice controls are a hit for you! Regarding your feedback about the Active Noise Cancellation (ANC), we understand how important this feature is. To enhance your ANC experience, we recommend ensuring that your mobile device’s software is up to date. You can do this by going to Settings > Software update > Download and install. Keeping both your earbuds and device updated helps optimize the performance of the features. Additionally, for the best ANC experience, it’s essential that the earbuds fit snugly in your ears. Please check that the ear tips are correctly installed and aligned with the grooves of the earbuds. If you still find that ANC isn’t meeting your expectations, trying out a larger ear tip size may provide a better seal, enhancing both sound quality and noise cancellation. If these steps don’t lead to the experience you’re looking for, please use the Galaxy Wearable app for tailored guidance, or feel free to reach out to us at Samsung Support for additional assistance. Thanks again for your feedback! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed – Unstable and Lack Key Features
on February 25, 2025
Posted by: Buckaroo
from Texas
Expertise:Expert
Verified Purchase:Yes
I had high hopes for the Galaxy Buds3 (Silver), but they’ve been a huge letdown. The fit feels incredibly insecure—like they’re always about to slip out of my ears, no matter how I adjust them. It’s distracting and makes me hesitant to use them for anything beyond sitting still.
The biggest dealbreaker? No ambient mode. I didn’t realize how much I relied on it until it was gone. Without it, I constantly have to take them out just to hear my surroundings, which makes them far less practical. I find myself going back to my Buds2 Pro just for that feature alone.
What makes this worse is that I can’t even exchange them for the Buds3 Pro since Samsung considers them the same "class." If I had known, I would have spent a little more upfront to get the features I actually need. Unfortunately, I’m stuck with a product that feels like a downgrade. Very disappointed.
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your honest feedback about the Galaxy Buds3. We appreciate your loyalty to the Galaxy Buds lineup and are grateful for your detailed insights. Regarding the fit, the Galaxy Buds3 is designed with a universal in-ear design to accommodate a variety of users, but we understand that fit preferences can vary. Ensuring proper alignment by checking the directional markings (L for left and R for right) and gently rotating the earbuds into position can help improve stability. We also noted your reliance on Ambient mode in previous models and understand how its absence in the Galaxy Buds3 impacts you. Features like Ambient mode add significant convenience by allowing users to stay aware of their surroundings without needing to remove the earbuds. In this lineup, the Buds3 Pro does offer Ambient mode. We sincerely appreciate you taking the time to share your thoughts. If there’s anything we can assist you with, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The sound
on February 25, 2025
Posted by: Sam2shop
[This review was collected as part of a promotion.] Sound how it feels fits perfectly perfectly sounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds great
on February 25, 2025
Posted by: Mikey21104675
[This review was collected as part of a promotion.] Super intuitive, seamless transition, great sound
Value
5
Written by a customer while visiting Samsung US