Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Posted by: sveeder50
from Plainwell, MI
Expertise:Expert
Verified Purchase:Yes
Great sound, but they don't stay in place at all. Would be great to have some silicone covers to help them stay
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Manny
from Houston Texas
Expertise:Expert
Verified Purchase:Yes
Keep falling out of my ears. can't go walking very far as they fallout.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your honest feedback on the Galaxy Buds3, Manny. We understand that having them fall out while walking can be frustrating. The Galaxy Buds3 are designed as open-type buds rather than traditional canal types, which provides a more comfortable and natural listening experience without the need for earbud tips. To achieve the best fit, we recommend placing them correctly in your ears. Start by checking the bottom of the earbuds for directional marks, looking for the L and R symbols. The R bud should be inserted into your right ear with the R facing you, and the L bud into your left ear with the L facing you. It’s helpful to angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can also adjust them by rotating them forwards and backwards until you find the perfect fit. Many users appreciate this distinct design, and finding that comfortable position can sometimes take a little time. If you experiment with the angle and position, we hope you’ll find them more secure for your active lifestyle. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Giorgi
from Philadelphia pa
Expertise:Expert
Verified Purchase:Yes
These are very good headphones, they are comfortable for me, they have extraordinary quality, and I am absolutely satisfied with any Samsung product because everything in my family is Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Can't handle sweat!
on February 27, 2025
Posted by: Sigma
from Fairview WY
Expertise:Expert
One bud died from sweat, warranty refuses to cover "liquid damage". Sweat is the only water they've ever been around. Complete fail for athletic earbuds.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 5, 2025
Hey Sigma. Thank you for sharing your personal experience with the Galaxy Buds3 Pro. We understand that having a reliable pair of earbuds is crucial, especially for active users. The Galaxy Buds3 Pro are designed with an IP57 rating, meaning they are water and sweat resistant, making them suitable for workouts and outdoor activities. To ensure the best performance and longevity of your earbuds, Samsung recommends wiping them down with a soft, dry cloth after use, especially if they’ve been exposed to sweat. It's also important to ensure that the charging case is kept dry, as moisture can impact the overall performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any questions or need any further assistance with this, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rob sole
from Bronx
Expertise:Expert
Verified Purchase:Yes
Falls out of ear constantly wish I have gotten the pros
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your experience with the Galaxy Buds3, Rob. It's always great to hear from our valued customers and get insights from you. Regarding the fit, we understand that finding the right size is essential for comfort and sound quality. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place the buds in your ears and check the bottom of each earbud for directional marks—they will indicate "L" for left and "R" for right. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels comfortable. We hope that these tips help enhance your experience with the Buds3. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Luis R
from SC
Expertise:Intermediate
Verified Purchase:Yes
They are small, but not easy to use with the noise cancelation feature
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your feedback about the Galaxy Buds3, Luis. The Galaxy Buds3 features Active Noise Cancellation (ANC) to enhance your listening experience by filtering out unwanted background noise. To get the most out of the noise cancellation feature, ensure that the earbuds are properly fitted in your ears, as a secure fit can significantly impact the effectiveness of ANC. Additionally, you can customize the controls through the Galaxy Wearable app to make them more user-friendly and tailored to your preferences. We appreciate your feedback and are continuously working to improve our products to ensure they meet your needs. If you have any further questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
I do not recommend the Galaxy Buds3!
on February 27, 2025
Posted by: Tÿff
The design of this product causes them to easily fall out of my ears. I have tried all the tips and tricks Samsung has listed for this product with no success.
They fall out when I tilt my head forward no matter how they have been positioned in my ears.
They fall out when I tilt my head forward no matter how they have been positioned in my ears.
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro, Tÿff! We understand that adapting to the design can take some time, and we're here to guide you through it! The Galaxy Buds3 features an open-type design instead of traditional canal-type earphones, which means they do not have earbud tips. To get the best experience, place them in your ears and look for the directional marks on the bottom of the earbuds, which display an L for the left bud and an R for the right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. It’s also helpful to angle the microphone on the bud slightly so that it points towards your mouth for optimal sound quality. You can adjust the fit by gently rotating them forwards and backwards until they feel just right. We hope these tips enhance your experience with the Galaxy Buds3 Pro! If you have any further questions or need more assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Russell
from Orange County
Expertise:Expert
Verified Purchase:Yes
I was looking for a lightweight smaller headpiece for my phone. These earbuds sound great, but more importantly, my voice sounds clear to the people that I call on it even when I'm driving on the freeway
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US