Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Awesome sound awesome bass and perfect clarity
on February 28, 2025
Posted by: outty5000
[This review was collected as part of a promotion.] Everything Is Awesome sound quality bass boost. Definitely recommend it for anybody that needs it to work out or just walk around at work and listen to music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung Earbuds Yet!
on February 28, 2025
Posted by: Bryce8
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Great earbuds. Sound quality is amazing. Could be samsungs best yet. My favorite was the earbuds 2. These are my new favs. I love the look of the silver color .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice but
on February 28, 2025
Posted by: Kahoop1024
Expertise:Intermediate
Verified Purchase:Yes
There to large for ears. These dont come with smaller ones
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 great but horrible fit
on February 28, 2025
Posted by: Keonte Sealey
Verified Purchase:Yes
I really enjoy the quality, the feel, & the aesthetic of the headphones. However, the fit is really not good. I have relatively normal ear size but yet, I still have trouble keeping these in my ear. It was really bad to the point where I contemplated returning them. I really hope something can be done about that because other than the fit, these are great headphones.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing product. Must have with Samsung
on February 28, 2025
Posted by: User J
Expertise:Expert
Verified Purchase:Yes
Great product. This has very good with music and calls. Must have if you have a Samsung Phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound and battery but fit is terrible
on February 28, 2025
Posted by: Navneet
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
The sound and clarity is all great as usual but the fit is terrible. I can't chew while it's in my ears as it falls off in some time. It's never secure since there is no silicon ear tip. I wonder where is the design research team doing their job.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Navneet! It’s great to hear your feedback, as these earbuds are truly crafted for a unique listening experience. We love to see that you are enjoying the great sound quality and clarity these buds offer. The Buds3 feature stunning speakers equipped with a new 11mm speaker and a 1.5x amp-enhanced diaphragm, elevating your sound experience from dull to dynamic. To enhance your comfort and fit, remember that the Galaxy Buds3 are designed as open-type buds, which means they don’t come with earbud tips. To begin, place them in your ears while checking the directional marks on the bottom—look for the ‘L’ and ‘R’. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. For optimal performance, angle the bud slightly so that the microphone points towards your mouth instead of straight down. This positioning not only helps with sound pickup but can also improve your overall fit. Lastly, feel free to rotate the buds forwards and backwards until they sit comfortably in your ears. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! Your experience is important to us, and we want you to have the best possible time with your Galaxy Buds3. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your Samsung Galaxy Buds3 and 3 Pro)
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy on the ears
on February 28, 2025
Posted by: Lovebirds
[This review was collected as part of a promotion.] The sleek design welcomes a smooth fit into your ears The smooth design ensures a comfortable experience. Its ergonomic form allows for effortless insertion. You'll appreciate the secure yet gentle fit. Enjoy prolonged wear without fatigue or irritation. Experience the difference a well-designed product can make. The audio fidelity is truly impressive. It delivers a rich and immersive listening experience. The clarity and depth of sound are exceptional. Every note and nuance can be heard with remarkable precision. It's a pleasure to listen to. Longer talk time between charges is a popular desire for many. Improved battery life is always a welcome enhancement in technology. It's understandable to want more time to enjoy uninterrupted conversations. Hopefully, future advancements will address this common request. Enjoy your device and the convenience it offers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Needs work, but decent
on February 28, 2025
Posted by: Shelb
Verified Purchase:Yes
Cons: touch controls don't work. Only with Whatsapp does it not read aloud the full content if I get more than one message
Pros: decent sound quality. Much more comfortable for my ears than with the plugs
Good pair of buds overall though could use a few improvements
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for your feedback on the Galaxy Buds3, Shelb! We're thrilled to see that you're enjoying the sound quality and the comfort they offer over traditional plugs. For the touch controls, make sure you're using the pinch and swipe areas correctly. The fit of the earbuds in your ears can influence how well these gestures are recognized. When you pinch, be gentle—applying too much pressure may cause discomfort, and it's best not to use sharp objects near the earbuds. Listen for a click sound when you pinch; if you don't hear it, readjusting how the earbuds sit may help improve their responsiveness. Concerning the reading of messages, you might want to check the notification settings to ensure that all incoming messages are configured to be read aloud. This can sometimes depend on the application settings. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
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