Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Buds 3 Made Bad for Ears
on March 1, 2025
Posted by: Brandon M
from Mesquite, Texas
Expertise:Expert
Verified Purchase:Yes
Horribly made as they do not stay in your ears at all. I had to buy ear hooks and loops to try & keep them in. Might be best to buy the pro version instead of these.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 11, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3, Brandon. Your feedback is crucial as we continue to make improvements. We hate to see that you've had a hard time getting these buds to fit right. The Galaxy Buds3 are designed as open-type earbuds, which means they don’t have ear tips like some of our other buds. To get started, simply place them in your ears, ensuring that you check the bottom of each earbud for directional markings—the "R" for the right ear and the "L" for the left ear. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. It’s helpful to angle the earbuds slightly so that the microphone on the bottom points toward your mouth rather than straight down, and you can adjust them by rotating them forward and backward until they feel comfortable. We appreciate your feedback and hope these tips enhance your experience with the Galaxy Buds3! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't stay in ears
on March 1, 2025
Posted by: KPJR
from New Orleans LA
Expertise:Intermediate
Verified Purchase:Yes
All the ear Buds I own. This the worst ones. The main thing I don't like is it falls off your ears easily!!!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Response from Samsung USBy R&R Team, March 11, 2025
Hi KPJR! Thank you for sharing your thoughts on the Galaxy Buds3. The Buds3 are thoughtfully designed as open-type buds rather than canal types, which means they provide a more natural listening experience without the need for earbud tips. To get started, simply place the buds in your ears and pay attention to the directional marks at the bottom, which indicate L for left and R for right. Position the R bud in your right ear with the R facing towards you, and do the same for the L bud in your left ear. For optimal use, angle the microphone slightly so that it points towards your mouth. This helps enhance your call quality and voice recognition. Adjusting the fit is easy; just rotate the buds forwards and backwards until they feel just right for you. This personalized fit ensures that you get the best audio experience possible. We hope you enjoy your Galaxy Buds3 and all the features they offer! If you ever have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Buds.
on March 1, 2025
Posted by: TheMoose619
A friend of mine bought me these, they are awesome and have a long battery life!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound, but...
on March 1, 2025
Posted by: Mach935
Verified Purchase:Yes
The sound is great, the app is great, but they don't stay in my ears very well. Constantly paranoid they are about to fall out. The Buds2 with the rubber earpieces fit snuggly and never fell out. A classic case for "if it ain't broke, don't fix it".
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 10, 2025
We appreciate you sharing your feedback about the Galaxy Buds3, Mach. The Buds3 are designed with an open-type fit, which differs from the canal-type design of previous models like the Buds2. This change aims to provide a more natural and lightweight feel, but we do understand that personal preferences for fit can vary. The Galaxy Buds3 does not include rubber earpieces, which may contribute to the difference in fit compared to the Buds2. Your input highlights the importance of individual comfort and fit, and we appreciate you taking the time to share your experience. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new Galaxy Buds 3 headphones are fantastic
on March 1, 2025
Posted by: Necros
[This review was collected as part of a promotion.] I love the noise cancellation in these new headphones, and they also have an equalizer in their settings. That's really amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for hearing impaired
on March 1, 2025
Posted by: AvsHocFan
[This review was collected as part of a promotion.] I had bought my first set of Ear Buds when they first came out to improve my hearing on phone calls. Now, with my new set of EarBuds, I can enjoy listening to videos more clearly, and when I use the Audio Eraser app to eliminate background noise, that improves my hearing to a greater extent. I love the feature of adjusting my buds to meet my hearing needs. The voice is so clear that I'll wear them even when having conversations with others to clarify what is being said in conversations. Highly recommend!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for sharing your experience with the Galaxy Buds3! We're thrilled to see how well they're enhancing your listening experience, especially for videos and phone calls. Our design team worked diligently to create earbuds that not only elevate sound clarity but also provide features like adjustable settings tailored to individual hearing needs. Your recommendation means a lot to us, and we can't wait for you to continue exploring all the amazing features the Galaxy Buds3 have to offer! If you have any questions or concerns, we're always here for you at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nothing Special
on March 1, 2025
Posted by: Alissa
from TX
Expertise:Beginner
Verified Purchase:Yes
Hurt my years, touch controls are more complicated to remember.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 6, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Alissa! We truly appreciate your feedback about the comfort level. It’s important to us that every experience with the Buds is enjoyable, and we completely understand how discomfort can detract from that. As you may know, the Galaxy Buds3 are designed as open-type buds, which differs from traditional canal-type earbuds. This design aims to provide a more natural listening experience while being mindful of comfort. If the buds are causing any discomfort, we recommend checking how they're positioned in your ears. Make sure you're inserting the right bud (R) into your right ear and the left (L) into your left, with the directional marks facing you. A gentle angle can help, with the microphone pointing towards your mouth. You can also slightly rotate the buds forward and backward until you find that perfect fit. For more guidance on using the pinch controls, please explore the link below, which offers detailed instructions on the controls and how to enhance your Buds3 experience.
We hope these tips help! Your enjoyment of the Buds is our priority, and we’re here to assist you further if you have any more questions or need additional support. If so, you can reach out to us at Samsung Support. -Kelvin
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall great sounding buds.
on March 1, 2025
Posted by: The ThD
from Florida
Expertise:Intermediate
Verified Purchase:Yes
These buds have great sound and looks. They are a little more difficult to get out and put into the changing case than others.
I would recommend this to a friend!
Design
3 out of 5
3
Response from Samsung USBy R&R Team, March 1, 2025
Thanks for sharing your experience with the Galaxy Buds3! We’re thrilled to see that you love the sound quality and design. The Buds3 features a brand-new design that enhances your audio experience with a shape that fits comfortably in your ears. The fresh finishes and the new clear charging case stand out in a market full of similar products. We understand that getting the buds in and out of the charging case can be a little tricky. To enhance your experience, we recommend ensuring that you’re using the right technique for removing and inserting them. Try holding the case with the lid open and gently tilting it to one side while removing the buds. This may make it easier to take them out and put them back in. If you have any additional questions or need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you enjoy every moment with your Galaxy Buds3! -Kelvin
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Written by a customer while visiting Samsung US
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