Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
It's just tell me if it gets any better than this.
on March 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's like if you put wanting an item over the pure magical desire of just taking the most great against me ill win everyday music and falcons with no parades no Karl for two kp
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
horrible
on March 7, 2025
Posted by: Ivan
Verified Purchase:Yes
horrible design, they don't fit in my ears.Keep loosing them
Response from Samsung USBy R&R Team, March 7, 2025
Hey Ivan! Thank you for sharing your thoughts on the Galaxy Buds3! It’s great to get your feedback. The Buds3 were specifically crafted as open-type buds instead of traditional canal types, which truly enhances your freedom and comfort. By design, they don’t come with earbud tips, allowing for a more natural listening experience. To get the best audio tailored just for you, you’ll love the Adaptive Equalizer feature with Galaxy AI. It adjusts the sound based on how you wear the Buds, ensuring you can enjoy amazing audio quality no matter how they fit in your ears. Whether you’re on-the-go or relaxing at home, immersive sound is always within reach! Setting them up is super easy: simply place the buds in your ears, verify the directional marks on the bottom of each earbud—an ‘L’ for left and an ‘R’ for right. Make sure the 'R' faces you in your right ear and the 'L' does the same in your left. A little tip: angling the microphone towards your mouth will enhance clarity when you're on calls. Feel free to rotate the buds slightly forward or backward until you find a fit that feels just right for you. We hope you enjoy every moment with your Galaxy Buds3! If you have any more concerns or questions, don’t hesitate to reach out tok us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Stay Away, an Honest Review
on March 7, 2025
Posted by: Kevin
from Plainview, New York
Expertise:Intermediate
Verified Purchase:Yes
They are impossible to keep in my ear. For such an expensive and flagship product, I expected peak performance to show me what I've been missing out on with cheap buds. Not much, apparently.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kevin! We're glad you’re exploring what these open-type buds have to offer. These buds are designed differently compared to traditional canal-type earbuds, which is all about providing a more natural listening experience. Getting them in correctly is essential for that perfect fit. Remember to look for the directional marks on the bottom of the earbuds—seeing “L” and “R” helps ensure you have them in the right ears. When we insert the right bud, just make sure the "R" is facing you and the same for the "L" in your left ear. A little tip from us: angling the blade so that the microphone points towards your mouth can enhance speaking clarity during calls. It’s all about personalizing the fit, so feel free to rotate them slightly until they feel just right. If you have any more thoughts or experiences with the Buds3, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pros are Better
on March 7, 2025
Posted by: B Wimbish
from Richmond Va
Expertise:Expert
Verified Purchase:Yes
I would rather have the pros due to these not having the rubber tips, so the buds fit more snug in my ears.
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for your feedback on the Galaxy Buds3, B Wimbish! We’re thrilled to hear from you and get your insights. The Galaxy Buds3 are crafted as open-type earbuds to ensure a comfortable and breathable fit. To get the best sound quality and comfort, make sure you’re inserting them correctly. The directional marks—'L' for left and 'R' for right—are essential for proper placement, so be sure the letters are facing you. Once you have them in your ears, angling the earbuds slightly will help ensure the microphone points toward your mouth, enhancing the clarity during calls. If they don’t feel just right, you can adjust the position by gently rotating them forwards or backwards until you find your sweet spot. We hope these tips make your listening experience even better! If you have more questions or need further guidance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Does not fit
on March 7, 2025
Posted by: Anthony J
from Cuyahoga falls, ohio
Expertise:Intermediate
Verified Purchase:Yes
The buds fall out continuously no matter how i wear.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 7, 2025
It's great to hear from you, Anthony. Thank you for sharing your experience with the Galaxy Buds3. We understand how important a secure fit is, and we're here to help. The Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. To ensure they stay in place, start by checking the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you, and insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. We hope these tips help enhance your experience with the Buds3. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on March 6, 2025
Posted by: Jaz R
from Las Vegas
Expertise:Beginner
Verified Purchase:Yes
My first experience with ear buds. I love it and I love Samsung products!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not comfortable!!!
on March 6, 2025
Posted by: Maggie
from Florida
Verified Purchase:Yes
My experience with these Galaxy Buds 3 is not good.The problem is that they come out of my ears easily.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your experience with the Galaxy Buds3, Maggie! With the Buds3, you can enjoy exceptional audio quality regardless of how they fit in your ears. The Adaptive Equalizer, powered by Galaxy AI, adjusts the sound based on how you wear the Buds, allowing you to experience immersive audio while you're on the go. We understand how important it is to have earbuds that fit comfortably and securely.The Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. To ensure they stay in place, start by checking the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you, and insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not comfortable!
on March 6, 2025
Posted by: Twice
from Florida
Expertise:Expert
Verified Purchase:Yes
They don't fit well at all.. not comfortable and wouldn't recommend.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 7, 2025
Hi Twice. Thank you for sharing your feedback on the Galaxy Buds3. We understand how important comfort is when using earbuds, and we're here to help you get the best fit. The Galaxy Buds3 are designed as open-type buds rather than canal types, which means they don't have earbud tips. To get started, insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can then adjust the buds by rotating them forwards and backwards until the fit feels right. These steps can help ensure a more comfortable and secure fit. Your satisfaction is our top priority, and we’re here to help you every step of the way. Thank you for choosing Samsung and if you every have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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