Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
2
Does not stay 8n ear very securely
on March 10, 2025
Posted by: Consumer1
[This review was collected as part of a promotion.] They don't stay in my ears the6 fall out constantly and I already dropped one
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Thank you so much for your review of the Galaxy Buds3! We’re thrilled to hear your thoughts as we continue to make improvements. We see that you may be having some difficulty trying to get the right fit with your buds. The Galaxy Buds3 are open-type, which truly sets them apart. The design is all about comfort and ease of use. To ensure a perfect fit, first, place the earbuds in your ears and check the bottom for directional markings; you'll see an "L" for the left bud and an "R" for the right bud. Insert the right bud (R) into your right ear, making sure the "R" faces you, and do the same with the left bud (L) in your left ear. For optimal comfort, adjust the earbuds by angling them slightly so that the microphone at the bottom points towards your mouth rather than straight down, and feel free to rotate them forwards and backwards until you find the fit that feels best for you. If there's anything else you need help with or if you have more feedback, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing product
on March 10, 2025
Posted by: SamsungPerson
[This review was collected as part of a promotion.] Have never had a really good pair of ear buds before. These ear buds fit comfortably in my ears and have amazing sound controls and noise cancelation whenever you choose. Very convenient for pausing music or controlling volume at the touch of your finger tips. Work in a very dirty environment so even ordered extra pairs cause it's well worth the cost. Pairs automatically to phone after set up and easy to track when lost using Wearable or 'Find My' app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on March 10, 2025
Posted by: MFajardito
[This review was collected as part of a promotion.] I had other headphones before (not Samsung) and the truth is that these surprised me not only with the sound output when listening to music, but also with the clarity with which the person calling you hears you and how easy they are to control.
The best decision I could have made
The best decision I could have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds 3
on March 10, 2025
Posted by: Lisamarie
[This review was collected as part of a promotion.] I love my Samsung Buds 3 greatest ear buds and I had first Samsung Ear buds when Samsung brought and still have those Samsung Ear Buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing connections between devices is worth much!
on March 10, 2025
Posted by: Budan2
[This review was collected as part of a promotion.] These are the best headphones I've ever had and I go.through them alot and ill.nwber buy anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best headphones I've ever had worth!
on March 10, 2025
Posted by: Budsman2
[This review was collected as part of a promotion.] The seamless of connections between devices is what I like the most having multiple things all connected without issue is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Keeps getting clogged
on March 9, 2025
Posted by: Justin
from IL
They keep get clogged by ear wax and I have only hade them for 6 months I wish I could return them and pay get the pro
Features
5
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your experience with the Galaxy Buds3, Justin! We appreciate your feedback and want to ensure you get the most out of your earbuds. If you’re experiencing clogging, we recommend regularly cleaning your Buds3 to maintain optimal sound quality. Use a cotton swab or a dry brush to remove any debris and foreign materials from the earbuds and the wingtip. For the mesh part of each earbud receiver, gently wipe with a soft, dry cloth to remove any dust, earwax, or oil. It's essential to avoid harsh tools like metal or wire brushes, as they can damage the surface. Additionally, cleaning the charging contacts and sensors with a cotton swab can enhance functionality, ensuring seamless performance and responsiveness. Keeping the earbud blades clean will also help prevent any interference with touch commands. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality
on March 9, 2025
Posted by: PainterDavid
[This review was collected as part of a promotion.] In all aspects it is great. I loved purchasing this product. However, the touch system is not very functional and sometimes it is confusing to use.
Value
4
Written by a customer while visiting Samsung US