Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Audio quality is great
on March 17, 2025
Posted by: 3rick0
[This review was collected as part of a promotion.] Audio quality
Automatically switch between samsung ecosystem it's great
Comfortable
Automatically switch between samsung ecosystem it's great
Comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on March 17, 2025
Posted by: Hard2beat
[This review was collected as part of a promotion.] They work seamlessly and sound is on another level they're awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds great, build not so great
on March 17, 2025
Posted by: Javastine
[This review was collected as part of a promotion.] Sound quality and controls are amazing. I'm coming from the first gen buds, though, and the build quality of the buds3 feels a bit lackluster. Both the case and buds themselves don't feel like they'd stand up to the abuse I gave the first gen buds. Also they don't sit in my ears that great, and them being so light weight means they easily fall out while I'm moving around. Would still suggest based on sound quality, but say maybe gone with the pro3 if you're going to be active with them, since they have the ear tips.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Good day Javastine,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your Galaxy Buds3 improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards and backwards until the fit feels right.
Feel free to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like to learn more about achieving your most comfortable fit. If you would like to share any other feedback with us or if you have any questions after reviewing the resource shared, feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Buds3
https://www.samsung.com/us/mobile-audio/galaxy-buds3/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your Galaxy Buds3 improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards and backwards until the fit feels right.
Feel free to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like to learn more about achieving your most comfortable fit. If you would like to share any other feedback with us or if you have any questions after reviewing the resource shared, feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Buds3
https://www.samsung.com/us/mobile-audio/galaxy-buds3/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Written by a customer while visiting Samsung US
Customer Rating
3
An average product
on March 17, 2025
Posted by: Jokerswyld
[This review was collected as part of a promotion.] I bought the buds for today look and because I have the galaxy buds plus and love them. After buying I am mixed. I love the look and the fast charging, but kind of ends there. The buds don't have a secure fit and fall out when doing activities. The area with the speakers easily collect dirt and grime so it changes the quality of the sound.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hi there Jokerswyld,
Thanks for taking the time to review your Samsung Galaxy Buds3. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your Galaxy Buds3 improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards and backwards until the fit feels right.
Feel free to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like to learn more about achieving your most comfortable fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality.
Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Buds3
https://www.samsung.com/us/mobile-audio/galaxy-buds3/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to wear your Samsung earbuds (Cleaning)
https://www.samsung.com/us/support/answer/ANS00082785/
How to wear your Samsung Galaxy Buds3 and 3 Pro (Fit)
https://www.samsung.com/us/support/answer/ANS10003519/
Thanks for taking the time to review your Samsung Galaxy Buds3. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your Galaxy Buds3 improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down.
5. You can adjust the buds by rotating them forwards and backwards until the fit feels right.
Feel free to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like to learn more about achieving your most comfortable fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality.
Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Buds3
https://www.samsung.com/us/mobile-audio/galaxy-buds3/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to wear your Samsung earbuds (Cleaning)
https://www.samsung.com/us/support/answer/ANS00082785/
How to wear your Samsung Galaxy Buds3 and 3 Pro (Fit)
https://www.samsung.com/us/support/answer/ANS10003519/
Written by a customer while visiting Samsung US
Customer Rating
5
Great alternative to silicone tipped ear buds
on March 17, 2025
Posted by: SSFrank
[This review was collected as part of a promotion.] Buds 3 work seamlessly with my Android phone and tablets along with my non Samsung devices. They stay put during light activity.
I get wet ear which develops into a painful condition when using noise canceling tips and memory foam tips. I have no issue when using the Buds 3.
I get wet ear which develops into a painful condition when using noise canceling tips and memory foam tips. I have no issue when using the Buds 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Time Keeper
on March 17, 2025
Posted by: Watchme
[This review was collected as part of a promotion.] Seamless actions across apps, my phone watch&buds. My watch was purchased a few months ago & primarily is used for tracking&time keeping. I enjoy the connectivity of all devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit in our ears love the sound and looks
on March 17, 2025
Posted by: Timman
[This review was collected as part of a promotion.] Love bass features all kind setting love sound and looks is wow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds
on March 17, 2025
Posted by: Dimples2xs
[This review was collected as part of a promotion.] "I am a Samsung for lifer" I have multiple Samsung devices, phone, watch, and earbuds. I just upgraded to the Galaxy Buds3. These ear Buds a simply amazing. They are easy to use and have many features. Very user friendly! I love the option to speak and tell it to answer calls. The sound quality is top tier! The design is sleek and stylish. When people ask me "what kind of earbuds are those". I tell them Galaxy buds 3, you better get you some!!!!! I have a long relationship with Samsung and will continue to do so. Thanks for making amazing products!!!
Value
5
Written by a customer while visiting Samsung US