Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Slips out
on April 2, 2025
Posted by: Ashley
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
The sound is great but without the silicone tip they dont stay in my ears
I would recommend this to a friend!
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Ashley! We’re very pleased to see that you love the sound quality. As you already know, Galaxy Buds3 are designed as open-type earbuds, which means they don't use traditional ear tips that some might be accustomed to. To get the best experience, we recommend following a couple of easy steps for a secure fit. Start by checking the bottom of each earbud for the directional marks. You’ll see an 'L' for the left bud and an 'R' for the right. Insert the right bud (R) into your right ear with the 'R' facing you, and then do the same with the left bud (L). A helpful tip is to angle the earbuds slightly so the microphone on the bottom is pointing toward your mouth rather than straight down. You can also fine-tune the fit by gently rotating the buds forward and backward until they feel just right. We believe this will enhance your listening experience! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great buds
on April 2, 2025
Posted by: woohoo
[This review was collected as part of a promotion.] fits snuggley in ear has easy controls and great sound quality and excellent blue tooth range
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Thank you for sharing your honest review of the Galaxy Buds3! It is great to see that you are enjoying the comfortable fit, easy pinch controls, and excellent sound quality that these buds offer. With features like the Samsung Seamless Codec for high-quality streaming and the adaptive equalizer, the Galaxy Buds3 delivers a dynamic audio experience. The Bluetooth range extends up to 10 meters, ensuring connectivity and giving you the freedom to enjoy your music, video, or podcasts wherever you go. If you have any questions or need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3
on April 2, 2025
Posted by: Alad
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
I like them better than the buds 2 easy to connecte and dont feel them at all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Teen loved them
on April 2, 2025
Posted by: Momof2boys
[This review was collected as part of a promotion.] My 17 year old got these for his birthday. He loves to be able to play games and talk to his friends at the same time. His favorite feature is able to locate his buds from his phone. I love the fact that they come in different colors. He has told me they have great sound.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Hey! Thanks for sharing your honest review of the Galaxy Buds3. It's awesome to see that your son loves them, especially the ability to play games and chat at the same time. The Find My Earbuds feature is designed to offer convenience, and we're glad to see that it's working well for him! We also love that he loves the color options we offer and the enhanced sound quality. Once again, we appreciate your feedback. If you ever need any assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung needs to improve
on April 1, 2025
Posted by: Anonymous
from Raleigh NC
Expertise:Intermediate
Verified Purchase:Yes
They fall out of your ears, also go in and out and hearing is low
Response from Samsung USBy R&R Team, April 2, 2025
It's great to hear from you, Shaaheem. Thank you for sharing your feedback on the Galaxy Buds3. Since these earbuds have an open-type design, achieving a secure fit is essential for optimal performance. Adjusting the earbuds by gently rotating them left or right can help them sit more comfortably and securely in your ears. Additionally, ensuring the touch-sensitive sensor makes proper contact with your ear can improve functionality. If the sound quality seems low, consider adjusting the volume through your connected device or using the Galaxy Wearable app to customize the sound settings. Your input is valuable as we continue to make improvements. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
They hury
on April 1, 2025
Posted by: None
Got them yesterday. Getting them returned they are very uncomfortable and hurt my ears other than that they sound good never got to try the transition I'll find out on Friday when the 3 pro comes in
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We understand that comfort is very important, especially when it comes to finding the right fit. The Galaxy Buds3 are specifically designed as open-type buds, which means they don’t have traditional earbud tips. This design of the Buds3 is made to offer a different listening experience, allowing for more natural ambient awareness while still delivering high-quality sound. To get the best fit, we recommend placing them in your ears correctly by checking the directional marks on the bottom of the earbuds. The R should face you when you insert the right bud, and the same goes for the L bud on the left. It’s a unique approach, but angling the blade so that the microphone points towards your mouth can really help with call clarity as well. Adjusting the buds by gently rotating them can make a significant difference in comfort. Taking the time to find the right position will enhance your overall listening experience. We really hope that these tips make a positive difference for you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but..
on April 1, 2025
Posted by: Angel12
[This review was collected as part of a promotion.] These are great, but the sound quality could be a little better along with the overall base and noise canceling. It may be that they're slightly too big for my ears, but the sound could definitely use a boost! The design is great, they overall feel nice.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for reaching out to share your thoughts on the Galaxy Buds3, Angel. The open-type design of the Buds3 aims to provide a comfortable and natural fit. If the earbuds feel slightly too big, try adjusting them by gently rotating them left or right to find a more secure and comfortable fit. The Active Noise Cancelling feature helps reduce surrounding noise, and pairing this with the Galaxy Wearable app allows customization of sound settings, including the equalizer, to boost both the bass and overall sound quality to suit your preferences. Your feedback is appreciated, and it's great to know you enjoy the design and feel of the Galaxy Buds3! If you have any questions or need further assistance, be sure to reach out to us at Samsung Support -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on April 1, 2025
Posted by: Kifran23
[This review was collected as part of a promotion.] From the comfort in the ear, lightweight and the great audio it has. The design and colour are spectacular. I love it in
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Kifran. We're very happy to see that the buds have met your expectations. The Buds3 lightweight build and comfortable fit ensure a great fit, allowing for a great experience. The high-resolution audio with Adaptive Equalizer delivers clear and dynamic sound tailored to your listening style. The redesigned shape and fresh finishes, including options like Silver and White, add a stylish touch that stands out. Your enthusiasm shines through, and it's fantastic to see how much you love them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 1249-1256 of 2452 results 
<< 1 ... 155 156 157 158 159 ... 307 >>