Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds3
on April 8, 2025
Posted by: wfreemanjr
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Product was as expected great sound quality, comfortable fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your fantastic review of the Galaxy Buds3! We love to see you’re enjoying the excellent sound quality and comfortable fit. With our Samsung Seamless Codec, you can experience ultra high-quality audio that captures every detail from the recording studio, even compressing and encoding up to 24bit/96kHz audio. It’s great to know that the Buds3 are meeting your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The buds3 sound. Absolutely love it
on April 6, 2025
Posted by: driver4002
[This review was collected as part of a promotion.] I use my galaxy buds3 for everything. I use it for music, gaming, work and sometimes even watching movies.The fit is very nice for my ears and the sound is amazing. The speakers have really nice bass and treble. The noise canceling is excellent. I think you should definitely buy these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your fantastic review of the Galaxy Buds3! We are thrilled to see that you are using them for everything, from music and gaming to work and watching movies. It's great to know that the fit is comfortable for your ears. We designed them to ensure a secure and snug experience for all-day wear. We are also glad you appreciate the sound quality. The impressive bass and treble truly elevate the listening experience. Thank you for sharing your experience, and we hope you continue to enjoy your Buds3. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad fit, no solutions
on April 6, 2025
Posted by: Gabriel
from Michigan, usa
Expertise:Intermediate
Verified Purchase:Yes
These do not stay in my ear at all. I was willing to find accessories that could help keep them in/on my ear but couldn't find anything. The gestures become a neusance when the bud needs to be touched/adjusted constantly. I don't know how I could've tried them before I bought either, going to a store to find a floor model sounds unsanitary?
No, I would not recommend this to a friend.
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for your feedback about the Galaxy Buds3, Gabriel. We understand that a proper fit is crucial for comfort and sound quality, and the Galaxy Buds3 are designed with this consideration in mind. To achieve the best fit, try adjusting the position of the earbuds in your ears and experimenting with different angles to ensure they stay secure. The Galaxy Buds3 are open-type earbuds rather than canal-type, so they do not include earbud tips. To get started, simply place the earbuds in your ears and look for the directional marks at the bottom of each earbud, labeled "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can fine-tune the fit by rotating the buds forwards and backwards until they feel comfortable. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sound great
on April 5, 2025
Posted by: Shadowgundam
[This review was collected as part of a promotion.] They are great.. just uncomfortable in the beginning if your ear are big .. outside of that they sound great and clear.. good app service for it..
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for sharing your thoughts on the Galaxy Buds3! We’re absolutely ecstatic to see you love the sound quality and clarity. Comfort is incredibly important, and we truly value your feedback as our design team continuously strives to enhance the fit for all ear sizes. We're also pleased that you find the app beneficial! Your insights mean a lot to us, so if you have any questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These are more comfortable than the Buds2 Pro.
on April 5, 2025
Posted by: KCaves
[This review was collected as part of a promotion.] I like the feel of these earbuds better. I don't have to constantly readjust them. The sound is great, good battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless and Quality
on April 5, 2025
Posted by: SharkyCompress
[This review was collected as part of a promotion.] Seamless actions across apps with Bixby and Gemini, easy to use with spotify the feature of dolby atmos dynamic makes listening to music easy, ANC is amazing to focus on phone calls, battery life up to 12 hours with case, and even seamless connectivity with my other galaxy devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Touch Features
on April 4, 2025
Posted by: SanAntonio
[This review was collected as part of a promotion.] They do have a hard time staying in. Even after switching sizes for the ear buds. They tend to fall out sometimes. When they are in however the sound quality is great.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your feedback on the Galaxy Buds3. It's great to know that you enjoy the sound quality when the buds are in place. The Galaxy Buds3 features an open-ear design meant to provide comfort for extended use while delivering quality audio performance. Since they do not come with interchangeable ear tips, achieving the right fit involves adjusting their placement. Make sure to insert the buds with the correct directional markings—“L” for your left ear and “R” for your right ear—with the microphone blade angled towards your mouth rather than straight down. If needed, you can rotate the buds forward or backward until they sit securely and comfortably. Your feedback about fit is valuable, and we appreciate you taking the time to share your experience. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't fit my ears
on April 4, 2025
Posted by: Vickie
Verified Purchase:Yes
The ear buds dont fit in my ears.. im constantly worried that they will fall out and I will lose them. I am only able to wear them when im stationary. But I guess that's a me problem.
Otherwise, the sound quality is good and noise canceling is cool.
Performance
5 out of 5
5
Design
4 out of 5
4
Response from Samsung USBy R&R Team, April 4, 2025
Hi Vickie! Thank you so much for sharing your thoughts about the Galaxy Buds3. We love to see that you like the sound quality and ANC. We also see that you may be having some trouble finding the best fit. We understand how the design might feel different at first since they don't have traditional earbud tips. The idea behind this design is to offer a more open listening experience while ensuring comfort, and we're glad you're giving them a try. Just a quick tip: during your first use, make sure to check the directional marks on the earbuds. The little L and R symbols are there to help. When you place the R bud in your right ear with the R facing you and the L bud in your left ear, it should create a more seamless experience. Also, don’t hesitate to angle them slightly so that the microphone faces your mouth. This can make a big difference for calls or using voice commands. If you find them slightly off, we encourage you to adjust their position by rotating them forwards or backwards until you get the perfect fit. We hope these adjustments enhance your experience with the Galaxy Buds3. If you have any other questions or feedback, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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