Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
3
great look but lack
on June 2, 2025
Posted by: Dblock
[This review was collected as part of a promotion.] I am a samsung lover I think as on the go eco is top tier but for some reason the in ear buds is mid. I am a truck driver and the mic is a issue. no one can never hear me. I can hear the caller great. the design of the buds are great.
my set up
s24 ultra
galaxy watch ultra
bud 3
s24 ultra
galaxy watch ultra
bud 3
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for your feedback, D! We’re so glad to see that you’re a Samsung fan and that you love the design of the Galaxy Buds3. Whether it’s for phone calls or listening to a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices, providing up to 24-bit/96kHz audio. As a truck driver, clear communication is essential, and we want you to have the best experience possible. We suggest checking out the link below for some tips and settings that may enhance your call experience. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love the sound from them
on June 2, 2025
Posted by: Chevy89
[This review was collected as part of a promotion.] I use them at work for music and phone calls and I love the sound o get from them its amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on June 2, 2025
Posted by: Bigshow
[This review was collected as part of a promotion.] Awesome product sounds good!!! Love the look!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them but...
on June 2, 2025
Posted by: Juicetin2387
[This review was collected as part of a promotion.] I love the product but the sharp edges take away from the sleakness. But I love the use of galaxy Ai but it could be more accurate with the interpreter settings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite buds
on June 2, 2025
Posted by: MzTeddieBear
[This review was collected as part of a promotion.] Love how they sound. Crisp. Wish they were a bit louder but love that they don't go all the way into my ear. And wish more colors were offered.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design, fit amazing!
on June 2, 2025
Posted by: TojikBacha77
[This review was collected as part of a promotion.] Galaxy AI, I need to win 500 to get Samsung TV, OLED series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I been using the earbuds for a month now and ive never been happier the AI stuff is awesome and the sound quality is top notch the only thing is my ears are small so when I do a lot of activities they some times fall out other then that they are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not very good
on June 2, 2025
Posted by: Chris910
[This review was collected as part of a promotion.] These galaxy buds3 are not to comfortable, they keep sliding out of my ears. After about 4 months one ears volume became very low, so that leaves only one ear working correct. I think the design of these which are like air pods are not to great maybe I should have went with the buds3 pro.
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Chris! Thank you for sharing your experience with the Galaxy Buds3. It sounds like you’ve had some challenges with fit and sound volume, and we're here to help. Finding the right fit can really enhance your experience, so trying a different way of wearing the earbuds might help. For the low volume in one ear, there are a few things that could be at play. Checking for any dust or debris is a great first step, and keeping your software updated can also make a difference. Sometimes, low battery levels can affect sound quality too. We’ll include some links to help you find a better fit and address the audio balance. We want you to enjoy your Galaxy Buds3 to the fullest! If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (sound volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US