Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1
Terrible
on June 6, 2025
Posted by: Mikey
Expertise:Expert
Hands down the worst earbuds I have ever owned half this time wont charge or womt even connect with the case to allow charging
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for sharing your experience with the Galaxy Buds3, Mikey. We understand that it can be frustrating if your buds are not charging. To help improve the situation, we recommend checking both the earbuds and the case for any visible damage. It’s also a good idea to ensure that the charging contacts are clean and free of debris. You can try restarting the earbuds by placing them in the case for about 10 seconds before removing them. If that doesn’t do the trick, please check your charging cable, adapter, or power source to ensure everything is working correctly. Additionally, make sure the earbuds are seated properly in the case for optimal charging. We appreciate your feedback and hope these tips help you enjoy your music again! If you need further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Grandma
Expertise:Intermediate
Verified Purchase:Yes
I purchased these as a gift for my grandson. He loves them. Very impressed with the noise cancelling and overall sound. His parents tried them and liked them so much they purchased another pair for them selves
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The buds are the best so far!
on June 6, 2025
Posted by: Peteypablohtx
[This review was collected as part of a promotion.] The buds paired with my s24 have literally changed my lifestyle and my work the galaxy ai help me do things with hands free also pairs nicely with my watch 7
Value
5
Response from Samsung USBy R&R Team, June 6, 2025
Hi Petey! Thank you so much for sharing your experience with the Galaxy Buds3! We're thrilled to see that they’ve transformed your lifestyle and work routine. The hands-free functionality powered by Galaxy AI is a game changer. Plus, the seamless pairing with your Watch7 enhances that convenience even more. We’re glad you're enjoying the benefits to the fullest! If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
this product has excellent quality
on June 5, 2025
Posted by: Music1
[This review was collected as part of a promotion.] my galaxy buds3 lasts me all day. even when the battery may be low, the volume/quality doesn't change, meaning streaming or music will still sound the same. I use them at school, and at home. the noise cancelation works wonders when I'm in a loud environment (school bus, gym, etc.) my buds have changed streaming for me, making it easier to hear movies, music, or TV shows clearly, even in a noisy place. I recommend these buds to everyone, especially if you travel a lot or you like to enjoy listening in peace. another thing i like is that you can get an additional case for the buds. I like this case because I can be clumsy, having the case can help if I dropped my buds accidentally or something hits them. I recommend the case for anyone who can be clumsy like me. overall, I wish I had these buds sooner, for they have made a great improvement on how I watch shows, listen to music, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wouldn't Recommend
on June 5, 2025
Posted by: Screeching Loud
from Fort Worth Tx
Expertise:Intermediate
Everything was going good until I started working with a drill.. Anything pertaining to a drill bit being used and screaming will sound 10x's worse on these earbuds.. I literally had to snatch them out of my ear because of the loud feedback from the drill it that I was getting. It has cause my ear to hurt on a weekly basis.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 5, 2025
Thank you for sharing your experience with the Galaxy Buds3. We hate to hear that you had such a frustrating time while using them with the drill. It may be happening because when the Active Noise Canceling or Ambient Sound features are enabled, the sub-microphone picks up the noise from the drill, which causes the loud feedback you described. This can definitely be overwhelming, especially in a noisy environment. Try disabling these features the next time you use the drill. When putting the earbuds on, if you happen to touch or cover the area around the sub-microphone, it can sometimes lead to unexpected noises like beeping or howling. We recommend adjusting them to ensure they’re snug but not pressing against the microphone area. We genuinely hope this helps you enjoy the benefits of the Galaxy Buds3 without discomfort. Your feedback is invaluable, and we’re always looking to improve the experience for our users. For any further questions or concerns about this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 really good quality
on June 4, 2025
Posted by: Roll0225
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds3 for a little while now, and honestly, they’ve grown on me in a big way.
The design is super sleek. Samsung finally moved to a stem-style bud, and it looks really clean. It feels more modern, and the way the weight sits in your ear makes them super comfortable even after hours of wear. I can pop these in for a whole workday without that ear pain you get from tight in-ear seals.
The design is super sleek. Samsung finally moved to a stem-style bud, and it looks really clean. It feels more modern, and the way the weight sits in your ear makes them super comfortable even after hours of wear. I can pop these in for a whole workday without that ear pain you get from tight in-ear seals.
Value
5
Response from Samsung USBy R&R Team, June 5, 2025
Thank you for your review of the Galaxy Buds3! We’re pleased to see that you enjoy their sleek design and comfort during long periods of use. It's great that you can wear them all day without discomfort! The call quality is also impressive, with machine learning reducing background noise for clear voice transmission. Plus, being Super Wideband-ready means better Bluetooth audio bandwidth for natural-sounding conversations. They sound like the perfect companion for your workday! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Capi
from Chicago
Verified Purchase:Yes
very good sound and most importantly convenient to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Sound Troublesome Charging
on June 4, 2025
Posted by: Kenm21374
Great sound. However, as many have noted charging is an issue. After use put them in the case and light blinks indicating a charging issue. no dirt or debris blow and clean out case and still will not charge. After a while and some extra trying it will finally charge. Had one pair that after 10 days would not charge at all and were replaced. Charging is still and issue with the second pair. This needs to be addressed.
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Kemn. We’re thrilled to see that you love the sound quality! However, we regret to learn about the challenges you've encountered with charging. Since you’ve already tried cleaning the buds and case, we recommend checking for any signs of damage that might be affecting the charging process. Remember, our products come with a 12-month limited warranty that covers manufacturing defects, so you're protected there. Additionally, if you haven't already, consider the option of Samsung Care+, which offers extended protection and extra support for your device. If you continue to experience difficulties, please don’t hesitate to reach out to us at Samsung Support. We’re here to help and want to ensure you have the best experience possible with your Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US