Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
They don't come out of my ear
on July 1, 2025
Posted by: Arcangel
[This review was collected as part of a promotion.] I love this model because they don't come out of my ear, they sound great and the battery lasts a long time, they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on June 30, 2025
Posted by: Marvin
[This review was collected as part of a promotion.] Good quality and design and the quality sounds good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Wonderful Journey
on June 30, 2025
Posted by: Samsungeek
[This review was collected as part of a promotion.] Galaxy Buds 3 bring compelling AI-enhanced audio, ANC fine-tuning, voice commands, and live translation that elevate them beyond standard true wireless buds. They’re wonderful for Samsung users who want seamless integration with Galaxy AI and enjoy dynamic sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not good
on June 30, 2025
Posted by: Obadeh
[This review was collected as part of a promotion.] When buying the buds were very excellent, the sound is clear, no noise, but soon it changed and became bad, Bluetooth stops working, suddenly and back , as well as the microphone and the headset stop working and then re-suffer a lot when receiving a call or making a call through the buds .
Value
1
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3, Obadeh. It’s great to seevthat you enjoyed the clear sound quality initially. We understand how disappointing it can be if the Bluetooth connection and if the buds fail during calls. We want to ensure you get the most out of your Galaxy Buds3, so we will be adding links to help you in resolve the challenges you’ve mentioned. If this continues, please remember that Samsung offers a 12-month limited warranty for manufacturer defects, and you also have the option to consider Samsung Care+ for additional coverage and support. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my earbuds
on June 30, 2025
Posted by: MsPerd
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy earbuds the "Galaxy AI" feature is a life saver and can come in handy when needing assistance the noise canceling features as well as the long lasting battery life makes this a great buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on June 30, 2025
Posted by: Courtney
[This review was collected as part of a promotion.] Overall the sound is good, however the buds are pretty uncomfy and I wish there was a way to customize ear plugs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy buds are the best
on June 30, 2025
Posted by: Abraham69
[This review was collected as part of a promotion.] The noise cancelation is great when there's to much noise
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Buds
on June 30, 2025
Posted by: BrianG
[This review was collected as part of a promotion.] I lobed the buds 2 and never wanted to swap until pro 3 they feel soo confortable and sound awesome
Value
5
Written by a customer while visiting Samsung US