Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
3
GOOD BUT NOT SAMSUNG'S BEST
on July 12, 2025
Posted by: ARVR30
[This review was collected as part of a promotion.] This series of buds work good, they function well but them being sansungs latest ear buds on the market leaves you with a missing factor. They do not come out of your ear as easily as previous versions but they still kind of slide out of place, when this happens you loose a little sound. Love the new innovation on the touch of the buds on the body instead of the part where your ear goes but sometime it does not detect the move you want to do, like changing your song for the one before or something similar. It is hard to make more than one pinch. They are definitely noise canceling, the sound quality is very good, and battery performance is outstanding. Lastly, something major is the buds not being able to detect the AI Bixby when you talk, and during phone calls it just doesn't work, people can barely hear me.
Value
3
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience with the Galaxy Buds3! We're glad to see you're enjoying the sound quality and battery performance. We noted your concerns about the fit and touch controls, and we truly appreciate your feedback. To enhance your experience, we recommend checking for software updates regularly. These updates can lead to improvements in functionality and responsiveness. Additionally, cleaning the sensors where you pinch and slide can help ensure that they detect your gestures accurately. We're here to support you in getting the most out of your Galaxy Buds3, and we hope you continue to enjoy using them! If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Premium sound!
on July 12, 2025
Posted by: SirBigSpur
[This review was collected as part of a promotion.] I've been using the Galaxy Buds from the beginning and they've gotten better during each iteration. I feel like the Galaxy Buds 3 are the culmination of all of the best technology into a truly great pair of buds. I went with the base Buds 3 over the Pro because over time I tend to have ear fatigue when tips stay in my ears too long. The nature of the base Buds 3 resolves that and are extremely comfortable to wear for as long as I like. The sound profile is also excellent and even with them not blocking my full ear canal, they produce a very solid sound stage. While the ANC may seem to be unnecessary given the nature of these buds, I am actually very surprised at how well that feature works. Overall, these are exceptional buds that I would recommend to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice device
on July 12, 2025
Posted by: Yangban
[This review was collected as part of a promotion.] I'm using around 6 months and until now I'm really happy to use this device coz really comfortable and easy to use
Value
5
Response from Samsung USBy R&R Team, July 12, 2025
It's great to hear from you! We appreciate you sharing your experience with the Galaxy Buds3! We're excited to see that you've been enjoying them for the past six months. Comfort and ease of use are key features we focus on, and it's awesome to know they’re working well for you. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The best Semi'In ear buds
on July 10, 2025
Posted by: Fjmg91
[This review was collected as part of a promotion.] This are one of my daily drivers that I use almost all the time.
The sound quality is amazing, and I love that know you can make your own EQ t make them sound as you like.
Voice controls are great, I use them more than I expected to, they are very useful when your hands are busy or you are doing something else.
The Galaxy AI features for translation is very useful too, I had a problem not being able to communicate with a person that did no speak English, and the translation solve the day.
By far the best Semi in ear buds on the market actually.
The sound quality is amazing, and I love that know you can make your own EQ t make them sound as you like.
Voice controls are great, I use them more than I expected to, they are very useful when your hands are busy or you are doing something else.
The Galaxy AI features for translation is very useful too, I had a problem not being able to communicate with a person that did no speak English, and the translation solve the day.
By far the best Semi in ear buds on the market actually.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clear Sound – My Daily Essential!
on July 10, 2025
Posted by: RajaGz
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 are hands-down the best earbuds I’ve used — they deserve every bit of this 5-star rating! 🔊🎧
I use them every single day for calls, listening to videos, and enjoying music, and they never miss a beat. The sound quality is incredible — clear highs, deep bass, and perfectly balanced for anything I’m listening to.
Calls are crisp and smooth, even in noisy environments. The mic quality is so good people often don’t realize I’m on earbuds! They connect instantly with my S25 Ultra and work flawlessly throughout the day.
Comfort-wise, I can wear them for hours without any discomfort. Whether I’m working, relaxing, or on the go, the Buds 3 have become a must-have in my daily routine.
If you're looking for earbuds that deliver on sound, style, and reliability — these are it. 🎶📞👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broke in 6 Months, Samsung Says NO 1 Year Warranty
on July 10, 2025
Posted by: Tom R
from New Jerrsey
Expertise:Expert
Broke in 6 Months, Samsung wont honor 1 Year Warranty..., Samsung Says NO 1 Year Warranty.
If i remember correctly this Product Launch was Dead on Arrival. Had So Many issues before and after Launch.
Its just a Ripp-Off...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 10, 2025
Hey Tom! We truly appreciate you sharing your experience with the Galaxy Buds3. We understand your frustration and would like to assist. We want to clarify that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, there’s the option to purchase Samsung Care+ for eligible devices, which offers extended coverage and extra support. We’d love for you to reach out to us at Samsung Support so we can gather more information about what you’re experiencing. Your satisfaction is important to us, and we genuinely want to help resolve any concerns you may have. Thank you again for your feedback! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, the noise cancelation is ou
on July 10, 2025
Posted by: Ery4517
[This review was collected as part of a promotion.] I use my device for movies, reading books streaming i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall good product with bad charging
on July 9, 2025
Posted by: Harry
from Santa Clara
Expertise:Expert
Great fitting! Excellent noise cancelation. Only 2 major problems. Volume buttons are not very easy to operate especially when you are in working out. Charging is so bad, often only 1 bud is getting charged. Everytime i use them getting message buds stop charging. Overall sound quality is ok, not much of base.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Harry! We’re glad to see that you love the fit and the excellent noise cancellation. We understand that using the volume buttons during workouts can sometimes be challenging and we understand that this new design may take some time to get used to. For the charging, we recommend ensuring that you’re using an approved charger and checking for any debris on the charging contacts. Over time, dust or other buildup may collect, impacting charging. Keeping both the contacts in the case and on the earbuds clean can really enhance your experience. We want you to enjoy the full potential of your earbuds, so if you have any questions, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US