Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1
wasn't impressed
on July 28, 2025
Posted by: Tcshagz
[This review was collected as part of a promotion.] I bought a pair of the Samsung galaxy buds 3 because I needed an upgrade from Galaxy live buds. the was never fit well in my ear, the sound was lacking and also very metallic sounding. they also seemed to not hold battery life well at all. I actually put them aside and continued to use my buds live. when an unfortunate accident involving my buds lives happened I switched back to the 3's and boy are these a poor quality set.
I have considered purchasing the galaxy 3 pro but im not too sure they would be much better.
I will probably just purchase another pair of buds lives since I know the product is excellent
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your experience with the Galaxy Buds3. We understand how important sound quality and comfort are when it comes to your buds. If you’ve been struggling with fit, we recommend checking out our guide in the link attached on how to wear the Buds3 and Buds3 Pro. This can really make a difference in your listening experience. Additionally, don’t forget to explore the equalizer settings available in the Samsung app. Customizing these settings can greatly enhance the sound quality to suit your preferences. Also, make sure to keep your Buds updated with the latest software for optimal performance. We truly appreciate your feedback and hope you find these tips helpful! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Style of earbuds
on July 28, 2025
Posted by: Teda44
[This review was collected as part of a promotion.] I definitely love the salad is headphones or earbuds I do wish I got the pros with the grip piece so we're staying in my ear better but all in all the volume with these earbuds is nice I love the touch features you can use the volume the hanging up the answer I love that with the earbuds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Built great but they just dont work
on July 28, 2025
Posted by: SpencerJ133
from Ames Iowa
Expertise:Expert
No matter what I do I can't get these things to stay in my ears, I've had airpods with no issues and own 4-5 pairs of older galaxy buds and this product just won't work. Super disappointing.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
We appreciate you sharing your review of the Galaxy Buds3 with us, Spencer. Your insights help us as we continue to make changes and improvements. We see that you may be having a hard time trying to keep your buds from falling out. It's important to pay attention to the directional marks on the bottom of the earbuds. You will find an “R” indicating the right bud and an “L” for the left. When inserting them, make sure the “R” bud is in your right ear with the “R” facing you, and do the same for the “L” in your left ear. For optimal comfort and sound quality, try angling the earbuds slightly so that the microphone points towards your mouth instead of straight down. You can also rotate the buds forward and backward until they fit comfortably. We're excited to see that you're a loyal Samsung Buds user, and we hope that your experience wth the Buds3 improves with these tips. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
An escape from reality
on July 28, 2025
Posted by: Smiling
[This review was collected as part of a promotion.] Samsung buds 3 are amazing with the incredible features that they offer like noise canceling, with this feature i have escaped from reality and got into my own world with my favorite music without disturbs also with Galxy Ai everything is more easy to operate and it helps you to have more control over your device. Im so in love with my buds because I can take them wherever I want and I case I lose them I can keep track of them, this buds offer you an amazing experience to relax and listen to your favorite songs or watch movies including a great sound for those special effects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on July 28, 2025
Posted by: J19Law
[This review was collected as part of a promotion.] These ear buds are amazing to say the least. They live up to what's been said. Samsung has done it again I am happy with my pair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Earbuds 3 astonishing.
on July 27, 2025
Posted by: Lbthreat
[This review was collected as part of a promotion.] I love how the ear buds, can switch between products with no issues and can identify calls coming from the different devices. The ear buds volume and outside noise cancelation is amazing. The sound quality is unmatched. The only problem with the buds is it does not stay in the ear with readjusting. The al galaxy takes these buds to the same level as the pros
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Weird
on July 27, 2025
Posted by: Applehater 67
Expertise:Beginner
I liked these from thr start but I dont understand if these are waterproof or not, but anyway. One earbud is louder than the other and it is super frustrating
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
We appreciate your candid feedback on the Galaxy Buds3! It's great to know that you liked your buds from the start. The Buds3 comes with a water-resistance classification of 10ATM, allowing exposure to up to 100 meters of water for a maximum of 10 minutes, and it has an IP68 rating, which means it can withstand being submerged in up to 6 feet of water for up to 30 minutes. Please remember to rinse off any residue and dry the buds after they get wet. If you're xpericing no or low volume and poor sound quality on one or both buds, there may be a couplof e reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Be sure to check out the link attached for troubleshooting options to help resolve this. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Overall I like these ear buds. They fit me well and I appreciate the option to have these available without the squishy ear cushions. The sound is nice and I've dropped them in liquids a cohple od times by accident and they still work wonderfully. I still have and love my buds+ and pro2!
Value
4
Written by a customer while visiting Samsung US