HP ink cartridges are good, but the price is outrageous. It is no wonder there are refills and knockoffs out there. Your marketing department should consider using price as a tool to increase sales from business you have lost to your competitors.
I love how reliable it prints. I dislike that if I make an error and print documents 2-sided, and the backside is clean, that the toner still counts against me as a page even though it used no toner.