Customer reviews from waterpik.com
Waterpik - Evolution Water Flosser with 10 Settings, 5 Tips, ADA Accepted - White
Average customer rating
4.6 out of 5
4.6
(69 Reviews)
Open Ratings Snapshot
Rating breakdown 69 reviews
5 Stars
52
4 Stars
11
3 Stars
1
2 Stars
2
1 Star
3
95%of customers recommend this product. 
(
57 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Evolution Water Flosser with 10 Settings, 5 Tips, ADA Accepted - White
Customer Rating
5 out of 5
5
Replaced my 25 year old unit which failed.
on September 22, 2026
Posted by: Say1
Verified Purchase:Yes
Excellent pressure and reservoir is a perfect size.
I would have liked to have sen a socket for replacing the power supply block.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
Its okay
on September 19, 2026
Posted by: pascha
Verified Purchase:Yes
I have never used any others before, I have nothing to compare it to, but it seems the jet is not as toght as I would like it to be, albeit my hyge ist told me to never set the pressure to higher than 5. I guess its okay.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Nice I like it doing it job
on September 17, 2026
Posted by: Paplee
Verified Purchase:Yes
It work well I am using it one accord day it seems like it doing what it supose be doing.Working well.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Works well
on September 15, 2026
Posted by: TJC26
Verified Purchase:Yes
I have implants and this works great. Easy to clean and use. multiple tips is a big plus.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great pressure
on September 5, 2026
Posted by: Eddie N
Verified Purchase:Yes
It works great and isn’t too loud. I wished there was a bag to hold all the various tips.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Just a couple minor issues
on August 31, 2026
Posted by: bob272727
It works fine, and the appearance is nice and subtle. The white rubber band to keep extra cord neat is a nice touch. However, there are a number of little design issues that I find baffling.
The worst aspect is the power button. It's a clicky button, and turning the pump on and off feels and looks exactly the same. Also, the spring is so strong that you have to hold the body of the device (even when it's full!) to keep it from simply sliding across the counter. (No suction cups on the feet, either.) The previous model had a nice flip switch. Why did they make it worse?
It's weird that I rotate the knob *down* to *increase* the pressure. I don't think I've ever seen a knob use down to mean up before.
The reservoir is asymmetric. It only installs one way, and the lid only opens on one side. But for some reason they went out of their way to make it appear symmetric. It's like they're trying to confuse people.
In some of the review photos, there's a hard plastic case for the attachments. Cool. Mine came with only a cheap plastic bag, which was hard to open. I think Cory Doctorow has a word for this.
Overall, these are minor complaints. It does what it's supposed to. It's just strange that they've been making these devices for over half a century, and still struggling with basic design concepts. The power button should have been perfected decades ago.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
NO!
on August 26, 2026
Posted by: Bobbyusb
Positive: Very strong water pressure.
Negative: Terrible weep point—a small hole in the back constantly drains water onto the countertop. It is also very difficult to clean between the seams, which gradually turned green.
It stopped working after about a year. I hated it so much that I did not even bother calling for a warranty replacement; I simply threw it in the trash.
The water-delivery tube also lost its shape after a few months.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, September 2, 2026
Hello Bobbyusb- Thank you for sharing your experience. We're glad you found the water pressure effective, but we're sorry to hear about the issues you experienced with the unit. The WF-33 is backed by a three-year manufacturer's warranty, and we also offer replacement parts for many products. If you ever decide to reach out in the future, our team would be happy to assist. Please contact us at smreviews@waterpik.com or call 1-800-525-2774.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Not worth the money, some features made poorly
on August 17, 2026
Posted by: TheHonestReviewer
Verified Purchase:Yes
Pressure and reservoir are great and as advertised. However, 2 huge issues that would have me returning it if I could. One, the cord doesn’t wrap around neatly/easily so it’s left hanging most days. Second, it’s a flip up/down for the on and off water and it gets stuck so if you’re positioned in your mouth where you need to be and go to turn it on it’ll not click on and you have to forcefully do it or take it out completely and move it a few times to loosen the switch a bit and then try again. I’ve actually hurt my mouth by trying to get it to switch on and the tip jamming into it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 20, 2026
Hello there - Thank you for your feedback. We're glad to hear that the pressure and reservoir capacity met your expectations. We're sorry to learn about the issue you've experienced with the handle's on/off water control. The switch is designed to operate smoothly and allow you to start and stop water flow while flossing. The behavior you've described is not typical, and we would be happy to look into this further for you. Regarding the power cord, it is not designed to wrap around the unit for storage. If you're not completely satisfied with your purchase, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
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