Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9 FE+ - 12.4" 256GB - Wi-Fi - with S-Pen - Gray
Average customer rating
4.8 out of 5
4.8
(407 Reviews)
Open Ratings Snapshot
Rating breakdown 407 reviews
5 Stars
359
4 Stars
34
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product. 
(
103 out of 109
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9 FE+ - 12.4" 256GB - Wi-Fi - with S-Pen - Gray
Customer Rating
5 out of 5
5
Is everything I needed.
on August 26, 2024
Posted by: kaizerkrauser
[This review was collected as part of a promotion.] I use this for my work but also for streaming, editing thumbnails and videos for my YouTube channel. Also for reading or writing notes. Is a great machine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy tab S9 FE+
on October 7, 2024
Posted by: Carlos
Expertise:Expert
Verified Purchase:Yes
The Galaxy Tab is awesome, I have been using for watching series, drawing some sketch and taking some notes at work, also, reading e books, I love the size is it practically a book size so it allows me to ready without needing for zooming in or out.
The performance has been overall very good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Tablet is the only device you need!
on October 22, 2024
Posted by: Wildcat
[This review was collected as part of a promotion.] This Samsung Tablet is all you will ever need! I use social media, take gorgeous pictures, email, games and sign documents. Galaxy AI helps with my searches. I really enjoy how it simplifys the search results! So you don't have to go searching through unknown pages to find the info. Not only can you search, you can play! My games are super clear with accurate controls. If you want to do two things at once you can do that as well! This tablet does it all and also takes professional quality pictures.
If your looking for a tablet that can do it all, I highly recommend this Samsung Tablet S9+!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not fully Satisfied
on November 25, 2024
Posted by: Marya
Verified Purchase:Yes
The screen sometimes flickers and when I write with a pen, sometimes it writes to the side instead of right where the pen is touching the screen. That makes it hard to write straight or evenly.
Response from Samsung USBy Social Commerce, November 25, 2024
Thanks for reaching out to share your thoughts on the Galaxy S9 FE+, Marya. The Galaxy Tab S9 FE Series is designed with IP68-rated water and dust resistance, making it a durable choice for a first tablet. If your device's screen is flickering, it’s usually due to a software issue, which could stem from glitches in apps or software bugs. To protect your device, ensure it’s running the latest operating system and security updates, and check for any physical damage. You can also use Safe Mode to determine if a third-party application is causing the problem, as this mode only runs core applications. Finally, we recommend checking for any available updates for both your Tab S9 FE+ and the S Pen. If this persists, please be sure to reach out to us at Samsung Support so that we can look into what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointed
on January 3, 2025
Posted by: M Johnson
Verified Purchase:Yes
Very disappointed that battery goes to zero very quickly even when all apps are closed and tablet is powered off
Response from Samsung USBy R&R Team, January 6, 2025
Hello M Johnson, we appreciate you sharing your experience with your Samsung Galaxy Tab S9 FE+ with us. We know it can be very upsetting when your new device is not meeting your expectations. We have provided links to a few different articles to help you troubleshoot the battery life of your tablet, and ensure you have the intended experience with your device. If these resources do not help you resolve this experience, we have also shared a link to the Samsung Support Team to offer additional assistance and review all options available to you. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Tablet
on January 16, 2025
Posted by: Bilal
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Bad tablet.... broke within 3 weeks after purchase.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 16, 2025
Hi there Bilal, we appreciate your feedback on your Samsung Galaxy Tab S9 FE+. We understand how important your tablet is to you every day, and how frustrating it can be when you have a new device that is not functioning as intended. Without knowing the specifics of your experience, we have provided a link to the Samsung Support Team and warranty information for your device to help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Returned this tablet.
on February 8, 2025
Posted by: Bz Boodle
from USA
Expertise:Intermediate
Verified Purchase:Yes
I thought I would really like this tablet, but I didn't like it at all and I returned it. It was not simple to use and it was clumsy. I have an old Samsung S6 that I like a lot better.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Bz Boodle, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S9 FE+ with us. We understand that upgrading your device to a newer version can come with a learning curve and cause frustration as you learn the new features and adjust the settings to align to your preferences. We have provided a link below to the full device manual and the Samsung Support Team to help you align the settings, and answer any questions that may come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice product
on February 27, 2025
Posted by: Nicky
from Michigan city, IN
Expertise:Intermediate
Verified Purchase:Yes
Its nice and gets the job if watching YouTube videos done, I do hope samsung releases more lavender/lilac phones, tablets, and earbuds more in the future its my favorite color!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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