Customer reviews from us.roborock.com
Roborock - Qrevo Curv 5A1 Robot Vacuum and Mop, Effortless, Hygienic Cleaning in Every Corner, Pet and Kid Friendly - White
Average customer rating
4.6
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
16
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for Roborock - Qrevo Curv 5A1 Robot Vacuum and Mop, Effortless, Hygienic Cleaning in Every Corner, Pet and Kid Friendly - White
Posted by: Scott Schramm
Verified Purchase:Yes
My expectations were pretty high when I ordered the Qrevo. First time using it exceeded my expectations. There are so many reasons why but here are a few. Cleans very well, love the pictures it takes when seeing a pet, extremely good at detecting obsticles, and the app is so easy to use. So much customization in the app is incredible and much more. This Qrevo is one of my best purchases i ever bought.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Alex
Verified Purchase:Yes
Good at vacuuming and mopping. Some edges get missed. The hit detection leaves a bit to be desired.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Not only does it clean well....It is super modern and cute!!!!!
on October 16, 2024
Posted by: Peiyun C
I liked my first Roborock so much that we decided to get another one for a different floor. I couldn't decide which on to put at which floor, so I put them side by side to compare.
The Curv is all white and light grey, definitely much cuter, and for sure the major reason I purchased it.Curve is about an inch-ish short in height compared with untra 8 one I had. I'm not crazy about the water container because is isn't as easy to open as compared to the ultra 8. I love the look (I know I mentioned it so many times already. Lol.).
The cleaning tray on the bottom was definitely much better than the other model I have as it has much less parts that requires removal to clean.
One thing I did noticed was that it took much longer time to get up the saddle between the room and bathroom. It didn't have as easier time as the ultra 8 robot, but it did eventually get up and clean the area very well.
Also, when it was cleaning, it was kind of acting funny at a small area of the room that I put it to test. You can see it from the map view that the top right corner, right before it gets into the bathroom; it wasn't cleaning like the rest of the area. It did clean well, but I thought that was odd. Other than that, it did clean very well and was able to capture the areas that ultra couldn't clean well.
The noise level was much better as compared to the ultra I had. I usually would hear ultra when I'm working in a different room, but I did not hear Curv.
Over all, while it isn't perfect in my opinion, I'm very very happy with this purchase and would definitely recommend it to friends and family. Oh, and I'm going to put this in the living room area, so everyone will see it when they visit since it is super adorable!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Aaron
Verified Purchase:Yes
The Roborock Cruve on my hard floor cleans well. However when cleaning my carpet, I find clumps of hair thrown here and there. No hair tangles on the actual robot though per advertisement.
Overall, I am happy with my purchase. I'll give this a 4 and a half star rating.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Derek T
Verified Purchase:Yes
My only issue is that the suction isn't as strong as my s9 roombas. Otherwise it's superior in every way possible.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
1
Unreliable!
on June 19, 2026
Posted by: Sirrh
I bought the Qrevo Curv almost a year ago, and I’ve had problems with it from the very beginning. It constantly gets lost, and sometimes it just wanders around the house trying to figure out its position. The saved maps randomly disappear, and the dock often fails to empty the dustbin, forcing me to do it manually.
Overall, this robot has been a headache to own. What’s even more frustrating is that my Qrevo S, which costs about half as much, has been far more reliable and hasn’t given me any of these issues.
This experience taught me that paying more doesn’t always mean getting a better product. Unfortunately, I learned that the hard way and now I am stuck with this machine
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, June 21, 2026
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it must be to encounter repeated issues and feel that support was not timely or helpful enough. Your detailed feedback is valuable to us.
We encourage you to continue the conversation via our private channel so we can address your concerns personally and find a satisfactory outcome.
We are here to help.
We encourage you to continue the conversation via our private channel so we can address your concerns personally and find a satisfactory outcome.
We are here to help.
Written by a customer while visiting us.roborock.com