Customer reviews from Acer America Corporation
Acer - Refurbished Excellent - Predator Helios Neo 16" WQXGA 240Hz Intel Core Ultra 9 275HX NVIDIA RTX 5070Ti AI Gaming Laptop 16GB RAM 1TB SSD - Black
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Acer - Refurbished Excellent - Predator Helios Neo 16" WQXGA 240Hz Intel Core Ultra 9 275HX NVIDIA RTX 5070Ti AI Gaming Laptop 16GB RAM 1TB SSD - Black
Customer Rating
3
Laptop gets hot!
on March 19, 2026
Posted by: LaptopReviewer
from California
This computer gets super hot and the battery doesn’t last very long. Everything else is stellar. I have the computer on optimize for battery life but it still gets very hot. It’s got high end performance but these components get super hot and no way to cool down even with their cooling system. I’m not sure playing a triple A game would make it get even hotter.
No, I would not recommend this to a friend.
Written by a customer while visiting Acer America Corporation
Posted by: Jorge
from Sequin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop was a Christmas gift for my wife. She loves the Helios line of laptops and it was time for an upgrade. This machine was a no brainer as she's the type to keep her machine until the wheels fall off and these last. She loves her knew device and I couldn't be more happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation