Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Average customer rating
2.5 out of 5
2.5
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
33%of customers recommend this product. 
(
2 out of 6
)
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Customer Reviews for Sony - Refurbished Excellent - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Customer Rating
5 out of 5
5
Love them!
on August 20, 2026
Posted by: Melissa
from Toronto
Comfortable, fantastic sound, and really lightweight!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
All good but one thing
on June 16, 2026
Posted by: Lorin
from Fort Mcmurray
Sounds good, noise cancelling good, but if you’ve ever owned apple stuff you know that your case can die and if your buds are still charged you can use them. Not the case here. If you have fully charged buds and your case dies you can’t even turn them on and it’s quite frustrating. Wouldn’t buy again for that reason.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Terrible charging
on February 16, 2026
Posted by: Tom
from Canada
Despite my best efforts, the case seems to refuse to charge the earbuds if the case battery is at 50% charge. I'm on latest firmware, and I've checked for any applicable settings.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage
on February 6, 2026
Posted by: Doug
from Vancouver, BC
Stopped working in the right ear less than 3 months in. Got them replaced and then the left ear of that pair stopped charging after less than a week.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
WF-C710N
on December 27, 2025
Posted by: Paul
from Calgary
These headphones are not worth any attention. Complete garbage — the sound is terrible. I do not recommend them at all. They’re worth maybe $20. I don’t understand what happened to Sony. It’s a great brand, but these headphones are trash.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
I like them
on November 5, 2025
Posted by: Brian
from Fredericton New Brunswick
I like them. Sony has a great brand and affordable.
If you want great sound at an affordable price you’re looking at the right ear bud.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca