Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(923 Reviews)
Rating breakdown 923 reviews
5 Stars
626
4 Stars
198
3 Stars
64
2 Stars
22
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
3
Not too bad
on July 28, 2025
Posted by: Jhs1113
[This review was collected as part of a promotion.] Find it easy go use, slim and easily slide into pocket. Everything adviertise about this phone is good as is but come with a downside. AI works fine.
This device is good for light tap/use since it can kinda feels warm. I get my finger tips tingly from tapping into screen too often or for too long. And the back feels hot overtime. I now try to minimize tapping in to screen too often and for long.
This device is good for light tap/use since it can kinda feels warm. I get my finger tips tingly from tapping into screen too often or for too long. And the back feels hot overtime. I now try to minimize tapping in to screen too often and for long.
Value
3
Response from Samsung USBy R&R, July 30, 2025
What’s up Jhs1113,
Your support means everything. The A26 5G was designed to bring simplicity and joy to your day, and your review confirms it does just that! With a 6.7″ 120 Hz Super AMOLED display, Gorilla Glass Victus+, and an IP67 rating, the A26 5G exceeds expectations in durability and design within its price range. Powered by the Exynos 1380 and paired with expandable storage, it delivers smooth, responsive performance that is rare at this price. It offers six years of OS and security updates, our longest support period for a mid-range device. The 50 MP OIS camera and AI editing tools provide reliable everyday photo quality. While this model doesn’t feature the full rollout of Galaxy AI, it still includes many innovative features that improve your user experience. Keeping your device optimized will greatly enhance performance. Also, check out the link provided for tips on keeping your device running at normal operating temperature. Thank you for your kind review. Tech that fits your life. We’re glad you chose Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your support means everything. The A26 5G was designed to bring simplicity and joy to your day, and your review confirms it does just that! With a 6.7″ 120 Hz Super AMOLED display, Gorilla Glass Victus+, and an IP67 rating, the A26 5G exceeds expectations in durability and design within its price range. Powered by the Exynos 1380 and paired with expandable storage, it delivers smooth, responsive performance that is rare at this price. It offers six years of OS and security updates, our longest support period for a mid-range device. The 50 MP OIS camera and AI editing tools provide reliable everyday photo quality. While this model doesn’t feature the full rollout of Galaxy AI, it still includes many innovative features that improve your user experience. Keeping your device optimized will greatly enhance performance. Also, check out the link provided for tips on keeping your device running at normal operating temperature. Thank you for your kind review. Tech that fits your life. We’re glad you chose Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
In general, I like my new phone.
on July 28, 2025
Posted by: JAstilllearning
[This review was collected as part of a promotion.] Still learning,
Being a new phone. I'm still learning. I don't know all the right buttons to push yet. I need to take more advantage of the Galaxy A I format I suppose. I'm having some stalling issues for some reason. Hopefully I'll get better and .ore familiar with it as I go along.
Being a new phone. I'm still learning. I don't know all the right buttons to push yet. I need to take more advantage of the Galaxy A I format I suppose. I'm having some stalling issues for some reason. Hopefully I'll get better and .ore familiar with it as I go along.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Deaf individuals accessibility
on July 28, 2025
Posted by: RareDeafOne25
[This review was collected as part of a promotion.] Great features/ access for Deaf individuals. It works great for those that unable to hear, especially for blind and disabled people. I have been a fan of Android for five years and never had any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a god send
on July 28, 2025
Posted by: Toomuch
[This review was collected as part of a promotion.] This phone is really the best galaxy ive ever owned it's galaxy Ai is something of the future it really helps with work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Elchivo
[This review was collected as part of a promotion.] My Galaxy works great the AI is awesome it always touches up what I need to say so it sounds professional the picture quality is great I can do two things at once I can watch a movie look up a document for court proceedings it takes clear pictures good video no scratch that great video Samsung just keeps getting better and better with every model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Choice
on July 28, 2025
Posted by: MrHappy2U
[This review was collected as part of a promotion.] I got this phone as a birthday gift, and I can honestly say it is the best phone I have ever had! It's sleek design looks professional but the data and storage room is what I love about it I would recommend this phone to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S9
on July 28, 2025
Posted by: MommaSherry
[This review was collected as part of a promotion.] After my father passed away, I had to get a phone like his so I could help mom learn how to use his. If I can teach a dementia patient over the phone how to use her phone, Samsung are my favorite phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality of this device
on July 29, 2025
Posted by: SONY77s
[This review was collected as part of a promotion.] Galaxies AI let's you design pictures according to your own specific design choices
Value
5
Written by a customer while visiting Samsung US