Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(923 Reviews)
Rating breakdown 923 reviews
5 Stars
626
4 Stars
198
3 Stars
64
2 Stars
22
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
3
Battery life
on July 28, 2025
Posted by: Champcoff
[This review was collected as part of a promotion.] I work a 8 hour job and by the time I hit 5 hours into work the phone is dead never last for 8 hours.
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hey there Champcoff,
Thanks so much for sharing your thoughts on your Galaxy A26 5G! Samsung Galaxy phones come with handy settings and features designed to help you keep an eye on your battery life and make it last longer. Just keep an eye on the battery performance, and feel free to switch to power-saving modes whenever you need to stretch your battery. In the Device care menu, you can see an estimate of your battery life based on recent activity, and you can also check how much battery your apps are using. To do this, just go to Settings, swipe to Battery, and tap on it. You'll see your battery usage right in the middle of the screen. Tap View details to get more info about app usage, Screen on time, and Screen off time, which can help you find out what's draining your battery. For more helpful tips on making the most of your device’s battery life and keeping it at its best, check out the online article, “Get the most out of your Galaxy phone or tablet battery.” The link will be provided below. We truly appreciate your review and are grateful that you’ve chosen Samsung as your go-to brand!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts on your Galaxy A26 5G! Samsung Galaxy phones come with handy settings and features designed to help you keep an eye on your battery life and make it last longer. Just keep an eye on the battery performance, and feel free to switch to power-saving modes whenever you need to stretch your battery. In the Device care menu, you can see an estimate of your battery life based on recent activity, and you can also check how much battery your apps are using. To do this, just go to Settings, swipe to Battery, and tap on it. You'll see your battery usage right in the middle of the screen. Tap View details to get more info about app usage, Screen on time, and Screen off time, which can help you find out what's draining your battery. For more helpful tips on making the most of your device’s battery life and keeping it at its best, check out the online article, “Get the most out of your Galaxy phone or tablet battery.” The link will be provided below. We truly appreciate your review and are grateful that you’ve chosen Samsung as your go-to brand!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on July 28, 2025
Posted by: Sgtsmithdf
[This review was collected as part of a promotion.] The Galaxy AI on this phone is awesome hands free and all the features on this phone I can't live without I even have the Galaxy watch 6 and yes I am a happy camper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is freaking awesome
on July 28, 2025
Posted by: MillerGuy
[This review was collected as part of a promotion.] This phone is fast and I love the pictures it takes so clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it a lot
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it to watch videos facebook everything else and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sensor fouch
on July 28, 2025
Posted by: Chris919
[This review was collected as part of a promotion.] I'm dissatisfied with the touch sensory I have problems opening my screen and also it freezes up on me offen
Value
2
Response from Samsung USBy R&R, July 29, 2025
Hey there Chris919,
Thank you so much for sharing your experience with the Galaxy A26 5G! It’s wonderful to see how you’re making the most of the diverse features and updates designed to enhance your device’s performance. We’re truly happy to have you as part of our Galaxy community. The fingerprint sensor is a handy and secure way to keep your private information safe while unlocking your phone easily. If you're experiencing any trouble with fingerprint recognition or registration, don’t worry! Sometimes, a simple check can make all the difference. Make sure to remove any protective cases that might be touching or covering the sensor, as they can interfere with its function. Reprogramming your fingerprint might also help resolve the issue. We’ve got helpful resources online that guide you through troubleshooting your fingerprint reader, just check out the link below. Thank you once again for your kind review. We’re always excited to push the boundaries of what’s possible. Thanks for choosing Samsung!
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with the Galaxy A26 5G! It’s wonderful to see how you’re making the most of the diverse features and updates designed to enhance your device’s performance. We’re truly happy to have you as part of our Galaxy community. The fingerprint sensor is a handy and secure way to keep your private information safe while unlocking your phone easily. If you're experiencing any trouble with fingerprint recognition or registration, don’t worry! Sometimes, a simple check can make all the difference. Make sure to remove any protective cases that might be touching or covering the sensor, as they can interfere with its function. Reprogramming your fingerprint might also help resolve the issue. We’ve got helpful resources online that guide you through troubleshooting your fingerprint reader, just check out the link below. Thank you once again for your kind review. We’re always excited to push the boundaries of what’s possible. Thanks for choosing Samsung!
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 28, 2025
Posted by: Dmbattjes
[This review was collected as part of a promotion.] Galaxy a1 is great. Quick glance at anything. Battery power is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on July 28, 2025
Posted by: MagicMac86
[This review was collected as part of a promotion.] My galaxy does great when I'm streaming and watching movies and the Samsung AI works great for helping me find titles I want to find.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone at the start, but wears down.
on July 28, 2025
Posted by: Frontdeskie
[This review was collected as part of a promotion.] The phone is great to start, but it definitely wears down over time pretty fast. Battery life is ok and plug is decent. The galaxy ai feature is great though. I use it regularly. The photo quality could be better but it is decent if you don't take a lot of photos.
Value
3
Response from Samsung USBy R&R, July 29, 2025
Howdy Frontdeskie,
We genuinely appreciate your thoughts on the Galaxy A26 5G! Whether you’re excited about its power efficiency, stunning display, or handy features, Samsung has packed it with built-in options to enhance performance. Featuring a vibrant 6.7″ 120 Hz Super AMOLED display, Gorilla Glass Victus+ protection, and an IP67 rating, the A26 5G stands out in durability and design within its budget range. Powered by the Exynos 1380 and with expandable storage, it delivers smooth, responsive performance that’s impressive for its price. Plus, with six years of OS and security updates, Samsung’s most extended support for a mid-range model, it truly has you covered. The 5000mAh battery keeps you going all day, and the 50 MP OIS camera, along with AI editing tools, helps you capture and enhance your photos easily. Although this model isn’t fully equipped with Galaxy AI yet, it still includes many smart features to enrich your experience. If you notice your device slowing down, a quick optimization can refresh its performance, and you can do this as often as needed! Just go to Settings, swipe to and tap Device care, then select Optimize now, and then tap Done. For more tips on keeping your device in top shape, check out the helpful online resource below. Thanks for sharing your Galaxy journey with us, here’s to experiencing innovation redefined!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We genuinely appreciate your thoughts on the Galaxy A26 5G! Whether you’re excited about its power efficiency, stunning display, or handy features, Samsung has packed it with built-in options to enhance performance. Featuring a vibrant 6.7″ 120 Hz Super AMOLED display, Gorilla Glass Victus+ protection, and an IP67 rating, the A26 5G stands out in durability and design within its budget range. Powered by the Exynos 1380 and with expandable storage, it delivers smooth, responsive performance that’s impressive for its price. Plus, with six years of OS and security updates, Samsung’s most extended support for a mid-range model, it truly has you covered. The 5000mAh battery keeps you going all day, and the 50 MP OIS camera, along with AI editing tools, helps you capture and enhance your photos easily. Although this model isn’t fully equipped with Galaxy AI yet, it still includes many smart features to enrich your experience. If you notice your device slowing down, a quick optimization can refresh its performance, and you can do this as often as needed! Just go to Settings, swipe to and tap Device care, then select Optimize now, and then tap Done. For more tips on keeping your device in top shape, check out the helpful online resource below. Thanks for sharing your Galaxy journey with us, here’s to experiencing innovation redefined!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US