Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(922 Reviews)
Rating breakdown 922 reviews
5 Stars
625
4 Stars
198
3 Stars
64
2 Stars
22
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
This is the best phone device I've had no trouble
on May 17, 2026
Posted by: Terrance
[This review was collected as part of a promotion.] Also when I am unable to talk and drive galaxy A26 5G Ai.. does everything for me9
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great customization features
on May 18, 2026
Posted by: Lambertygalax
[This review was collected as part of a promotion.] Galaxy AI is very handy and is fast to access. I love the feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceeded my expectations.
on May 19, 2026
Posted by: JYoung8605
[This review was collected as part of a promotion.] This device undoubtedly fulfills my expectations and provides ample features to satisfy my daily needs. The updates of software and operating system are satisfactory in regards to the continuous evolution of new features, and I have had no challenges in using or learning new options. I would and have recommended this series and specific model to potential Samsung customers, as a credible and realistic comparable device to the Samsung S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
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on June 3, 2026
Posted by: Dageev
[This review was collected as part of a promotion.] H hi knbhionbbvv I kkobnbbiovv bbbjobbvjjhgookngbkm
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Cheap but the phone works slow, camera is alright and I don't care, and the keyboard is unbearable for the first 2 weeks
Response from Samsung USBy R&R, June 2, 2025
Hi Ryan,
Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sara
from Ohio
Expertise:Expert
Verified Purchase:Yes
The phine is not permanent l. The screen block ls sometimes and the navigation is too slow
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 2, 2025
Greetings Sara,
Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better new phones
on June 2, 2025
Posted by: Brandnew
[This review was collected as part of a promotion.] These phone get better and better every year.And the best part is that if you can't afford a new phone you can also update your phone when one is available and still get the new features. Especially Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy A26 5G is a very reliable phone
on June 2, 2025
Posted by: Ellianna24
[This review was collected as part of a promotion.] Galaxy Ai is one of the newer features to the phone. This is not only helpful, but also very easy to use! I enjoy the features and apps that my device has to offer.
Value
5
Written by a customer while visiting Samsung US