Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(922 Reviews)
Rating breakdown 922 reviews
5 Stars
625
4 Stars
198
3 Stars
64
2 Stars
22
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
Nice phone, ugly color (imo)
on March 27, 2025
Posted by: Mikeyt1818
from Austin
Expertise:Expert
I got it for my wife. Great phone. better than the A36 I bought because the side fingerprint scanner is so much more responsive and works on the first try. I think the Exynos 1380 is actually better than the Snapdragon 6 gen 3. I would have bought instead of the A36 but i HATE black phones. Boring. My wife is not thrilled with the color and is considering the A16 in silver, but I warned her about never using a phone with 4GB RAM. Come on Sammy, where is the mint international color?
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R, April 9, 2025
Hey Mikeyt1818,
Thank you for reaching out and sharing your thoughts on the Galaxy A26 5G. We're pleased to hear that the processor keeps your wife's device performing at its best. Whether she is browsing, gaming, or streaming videos, the upgraded CPU ensures everything runs quickly and smoothly. We truly appreciate your feedback on the device and its design, as it helps us understand user preferences regarding available options. Once again, thank you for your input; it means a lot to us. As always, thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on the Galaxy A26 5G. We're pleased to hear that the processor keeps your wife's device performing at its best. Whether she is browsing, gaming, or streaming videos, the upgraded CPU ensures everything runs quickly and smoothly. We truly appreciate your feedback on the device and its design, as it helps us understand user preferences regarding available options. Once again, thank you for your input; it means a lot to us. As always, thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Myob
Expertise:Expert
Verified Purchase:Yes
This phone is a real step down from the a32. It burns through battery at a rapid rate. It is slower at charging. They removed the 3.5" jack, but have nothing in return. And now i hear Samsung is removing the memory card slot from newer models. Definitely time to find a new phone manufacturer that cares about their customers.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, June 30, 2025
Hola Myob,
Thank you for taking the time to share your thoughts on the Galaxy A26 5G. We understand how important features like battery performance, charging speed, and expandability are to your everyday experience. Your feedback helps us identify what matters most to Galaxy users and drives our mission to create devices that meet a wide range of needs. As designs and features continue to evolve, our commitment to developing reliable and connected technology remains strong. We value your perspective and encourage you to keep exploring what the Galaxy lineup has to offer, designed to support your lifestyle with dependable performance and thoughtful innovation. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy A26 5G. We understand how important features like battery performance, charging speed, and expandability are to your everyday experience. Your feedback helps us identify what matters most to Galaxy users and drives our mission to create devices that meet a wide range of needs. As designs and features continue to evolve, our commitment to developing reliable and connected technology remains strong. We value your perspective and encourage you to keep exploring what the Galaxy lineup has to offer, designed to support your lifestyle with dependable performance and thoughtful innovation. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed. No 3.5mm jack on A26.
on June 8, 2025
Posted by: Al Dips
from New York, NY
Expertise:Expert
3.5mm headphone jack was perfect on the A25. Samsung eliminated the headphone jack in the A26. I was a early buyer of this model. Had to return it do to the lack of the 3.5mm jack. Then found a A25 online and bought that instead. The A25 is superior to the A26.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hi Al Dips,
Thank you for reaching out and sharing your experience with your Galaxy A26 5G. Many devices are now using USB-C as the newer, more versatile universal connector compared to its predecessor. USB-C is faster and more efficient, featuring a simpler design that is less prone to damage. With this transition, the port's functionality has evolved to serve both charging and audio purposes. You can use wired headphones that are compatible with USB-C, or you can use an adapter to convert the USB-C port into a 3.5mm headphone jack if you prefer. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A26 5G. Many devices are now using USB-C as the newer, more versatile universal connector compared to its predecessor. USB-C is faster and more efficient, featuring a simpler design that is less prone to damage. With this transition, the port's functionality has evolved to serve both charging and audio purposes. You can use wired headphones that are compatible with USB-C, or you can use an adapter to convert the USB-C port into a 3.5mm headphone jack if you prefer. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had
on November 1, 2025
Posted by: Beachdriver
[This review was collected as part of a promotion.] This is a little different review. I live on a peninsula. I sunk my truck 8n the ocean. Water was coming into my truck. I saw my galaxy a26 5g floating in the water in the truck. Floating in ocean water to be exact. I grabbed it and got myself out of the truck to safety. Then used my galaxy a26 5g to call for help. Nothing wrong with the phone whatsoever. Thank you for making such an amazing phone. The truck was a loss but the phone saved my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great device I love it and galaxy AI
on June 2, 2025
Posted by: Dodge224
[This review was collected as part of a promotion.] A great device and galaxy AI I use it all the time if I could id tell you more but no that I live my Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mariamdblanco
on June 25, 2025
Posted by: Mariamdblanco
[This review was collected as part of a promotion.] This was not a good phone always glitched and gave me problems with the screen flicker and the touch and I've had to replace it.
Value
1
Response from Samsung USBy R&R, June 26, 2025
Hello Mariamdblanco,
Thank you for your feedback on the Galaxy A26 5G. We understand the importance of a smooth and responsive device for daily use. The Galaxy A26 5G was designed with a focus on performance, display clarity, and reliability, supported by Samsung’s commitment to ongoing innovation and updates.
Screen flickering or glitching on your Galaxy phone or tablet can occur due to various factors, such as screen damage, outdated software, app conflicts, or underlying system bugs. To resolve these issues, we recommend inspecting your device, checking for software updates, adjusting display settings, and resetting any problematic apps if necessary.
For more information on flickering or glitching issues, please refer to the online article titled “Screen Flickering or Glitching on Galaxy Phone or Tablet.” This resource includes scenarios similar to yours and provides remedies tailored to your situation.
We appreciate you taking the time to share your thoughts. Thank you for being a part of the Samsung community.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
– Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A26 5G. We understand the importance of a smooth and responsive device for daily use. The Galaxy A26 5G was designed with a focus on performance, display clarity, and reliability, supported by Samsung’s commitment to ongoing innovation and updates.
Screen flickering or glitching on your Galaxy phone or tablet can occur due to various factors, such as screen damage, outdated software, app conflicts, or underlying system bugs. To resolve these issues, we recommend inspecting your device, checking for software updates, adjusting display settings, and resetting any problematic apps if necessary.
For more information on flickering or glitching issues, please refer to the online article titled “Screen Flickering or Glitching on Galaxy Phone or Tablet.” This resource includes scenarios similar to yours and provides remedies tailored to your situation.
We appreciate you taking the time to share your thoughts. Thank you for being a part of the Samsung community.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
– Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good products
on June 30, 2025
Posted by: Brittbrat29shop
[This review was collected as part of a promotion.] I love samsung products all the way it always been the best to switch from my old Samsung to my new Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not recommend
on July 28, 2025
Posted by: NikNak1224
[This review was collected as part of a promotion.] The galaxy A25 isn't anything that I was expecting and told it was. The phone just isn't up to par compared to other galaxy models. It's worth the extra money to by the upgraded S models.
Value
1
Response from Samsung USBy R&R, August 5, 2025
What’s up NikNak1224,
Thank you for sharing how things are going with your Galaxy A26 5G! We really appreciate you taking a moment to share your thoughts about the device. If there's anything specific you'd like us to explore further to help improve your experience, we're here to guide you through some troubleshooting steps tailored to your phone's performance. Feel free to reach out to our Samsung Support Team for additional help. We're so grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how things are going with your Galaxy A26 5G! We really appreciate you taking a moment to share your thoughts about the device. If there's anything specific you'd like us to explore further to help improve your experience, we're here to guide you through some troubleshooting steps tailored to your phone's performance. Feel free to reach out to our Samsung Support Team for additional help. We're so grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US