Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(922 Reviews)
Rating breakdown 922 reviews
5 Stars
625
4 Stars
198
3 Stars
64
2 Stars
22
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
This product has great features+
on May 13, 2026
Posted by: Gogadget
[This review was collected as part of a promotion.] GALAXY AI HAS BEEN OF GREAT ASSISTANCE FOR ME BECAUSE I AM auadhd. So I have difficulty remembering things like passwords, appointments , etc. I have been using it from music gaming work. Really loving it sk far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy!!!
on May 15, 2026
Posted by: 123ABC
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra (released March 2026) is, without exaggeration, the most intelligent and capable smartphone I have ever used, truly setting the bar for the age of agentic AI. Its seamless integration of proactive artificial intelligence doesn't just assist with tasks—it anticipates them, making it feel less like a tool and more like an advanced, personal assistant in my pocket.Here is my review of how Galaxy AI makes this phone truly amazing:🧠 Proactive Intelligence: The "Agentic" ShiftThe standout feature is how the phone moves from reactive to proactive.Now Nudge & Now Brief: If I'm texting about meeting plans, the phone automatically suggests opening my calendar. It also prepares a daily brief with weather, health data, and itinerary updates, keeping me a step ahead.Agentic Automation: The AI acts in the background to handle routines, such as organizing my morning schedule or setting up 60W fast-charging schedules based on my daily usage.📸 Revolutionary AI Camera SystemThe camera is nothing short of incredible, utilizing the 200MP sensor to take "Pro-level" shots in any light.Photo Assist 5.0: This revamped suite allows for natural language editing—I can simply ask to change the time of day, move objects, or restore details in a photo, and the AI handles the rest.Horizon Lock: Even with shaky hands, my 8K videos remain perfectly stable and professional.Improved Low-Light: The wider aperture on the 200MP main camera and 50MP telephoto lens produces astounding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Glitches often
on May 15, 2026
Posted by: SkinnyD
[This review was collected as part of a promotion.] Just while I was opening this review.The screen was flashing flickering.Finally came in full so I don't think this phone is any good
Value
2
Response from Samsung USBy R&R, May 18, 2026
Hi there SkinnyD,
Thank you for taking the time to share your feedback on the Galaxy A26 5G. We understand how distracting screen behavior can affect the overall experience. The device still offers a sleek design, smooth Galaxy connectivity, and everyday features that make it a dependable option for many users. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please find out more by checking out the article linked below. Thank you for your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your feedback on the Galaxy A26 5G. We understand how distracting screen behavior can affect the overall experience. The device still offers a sleek design, smooth Galaxy connectivity, and everyday features that make it a dependable option for many users. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please find out more by checking out the article linked below. Thank you for your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on May 17, 2026
Posted by: Daner07
[This review was collected as part of a promotion.] The device is supposed to be mid-range, but I've been using it for high gamma tasks. It seems more like a mid-to-high gamma. It handles demanding games quite well. Of course, it gets warm in extremely demanding games, but placing it near a fan cools it down. The battery lasts me between 4 and 6 hours with heavy use, although when gaming, like the games I mentioned, it drops to between 1 and 2 hours. It was a last-minute purchase because my old one broke, but it's worked out quite well, and it's also quite cheap. By the way, my version is the 256GB one, which also has SD card support so I have more than enough space.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hi Daner07,
Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A very useful product
on May 18, 2026
Posted by: robynrobyn
[This review was collected as part of a promotion.] This phone has a lot of great features that still hold up against newer models. The battery power, storage, and cameras are all of great quality. I moatly use my phone for things like youtube and aocial media, but it also has a good amout of storage that is useful for my school related files. The camera is also very nice, and has hight quality functions. Aside from that, i also use the device to play video games and the performance is never a problem. I recently upgraded from an A51 and it has been a great improvement at such a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product battery is weak
on May 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is great. However, the battery on this a17 model was great for about a week. Its fast charging capabilitie is no longer. It takes about 5 hours now to get a full charge. Charge only lasts about 12 hours now.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Value
2
Response from Samsung USBy R&R, May 19, 2026
Hi there Jeffreybomber,
Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Unhappy s23 customer
Verified Purchase:Yes
Touch sensitivity is very weak--having to touch 3-4 times.
Response from Samsung USBy R&R, May 20, 2026
Hello there Unhappy s23 customer,
Thank you for sharing your feedback on the Galaxy A26 5G. The device offers a vibrant display and smooth functionality, making it easy to browse, stream, and stay connected. We understand how concerning it can be when the touchscreen is unresponsive, as it serves as the primary navigation tool for your Galaxy device. Fortunately, there are simple solutions to help restore touchscreen functionality if it becomes frozen or unresponsive.
Several factors can affect the touchscreen's performance. Please keep the following in mind while using your device:
1. **Screen Protectors and Accessories**: If you have a third-party screen protector or accessory attached, it may hinder touchscreen performance. Concerns can arise if dust or air is trapped under the protector, if multiple protective films are in place, or if the film is peeling at the edges. If possible, remove the screen protector or film if it is damaged or has debris underneath it. If you choose to keep the screen protector, enable the touch sensitivity option to improve responsiveness. To do this, open **Settings**, tap on **Display**, and switch on **Touch Sensitivity**.
2. **Touch Interaction**: The touchscreen may not work properly if you are wearing gloves, if your finger has dust on it, or if you are using fingernails or a ballpoint pen to touch the screen. Additionally, avoid placing conductive objects, such as coins or keys, near the screen.
3. **Touch Sensitivity Settings**: If the Touch Sensitivity setting is enabled when there is no protective film, the touchscreen may become overly sensitive and malfunction. To disable Touch Sensitivity, go to **Settings**, tap on **Display**, and toggle off the switch next to **Touch Sensitivity**.
For more information on optimizing your phone's touch responsiveness, please refer to the resources linked below. Samsung appreciates your feedback and your support of the Galaxy lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A26 5G. The device offers a vibrant display and smooth functionality, making it easy to browse, stream, and stay connected. We understand how concerning it can be when the touchscreen is unresponsive, as it serves as the primary navigation tool for your Galaxy device. Fortunately, there are simple solutions to help restore touchscreen functionality if it becomes frozen or unresponsive.
Several factors can affect the touchscreen's performance. Please keep the following in mind while using your device:
1. **Screen Protectors and Accessories**: If you have a third-party screen protector or accessory attached, it may hinder touchscreen performance. Concerns can arise if dust or air is trapped under the protector, if multiple protective films are in place, or if the film is peeling at the edges. If possible, remove the screen protector or film if it is damaged or has debris underneath it. If you choose to keep the screen protector, enable the touch sensitivity option to improve responsiveness. To do this, open **Settings**, tap on **Display**, and switch on **Touch Sensitivity**.
2. **Touch Interaction**: The touchscreen may not work properly if you are wearing gloves, if your finger has dust on it, or if you are using fingernails or a ballpoint pen to touch the screen. Additionally, avoid placing conductive objects, such as coins or keys, near the screen.
3. **Touch Sensitivity Settings**: If the Touch Sensitivity setting is enabled when there is no protective film, the touchscreen may become overly sensitive and malfunction. To disable Touch Sensitivity, go to **Settings**, tap on **Display**, and toggle off the switch next to **Touch Sensitivity**.
For more information on optimizing your phone's touch responsiveness, please refer to the resources linked below. Samsung appreciates your feedback and your support of the Galaxy lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has awesome features
on May 19, 2026
Posted by: Lovelysamsung
[This review was collected as part of a promotion.] I have a galaxy a26 and I have been so happy with this product. I use it everyday work work,shopping,streaming,and pretty much everything I do all day. I don't think I could live without having it . It's like a long lost love. Im so in love with my samsung.
Value
5
Written by a customer while visiting Samsung US