At first I wasn't even able to get staples in it. After asking many people how with no success I had to go back to Staples and get help. It was as simple as removing some tape in a location I hadn't thought of. On me for that. The stapler works well just maybe not as smooth as others. But gets the job done.
I needed something small which required little pressure to use. This was perfect and I even got a bonus--the staples in use are very flat and don't catch on other things. Great value.