Customer reviews from Staples
Staples - One-Touch Reduced Effort Desktop Stapler, 20-Sheet Capacity, Included - Gray/Black/Red
Average customer rating
4
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
110
4 Stars
18
3 Stars
12
2 Stars
7
1 Star
28
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - One-Touch Reduced Effort Desktop Stapler, 20-Sheet Capacity, Included - Gray/Black/Red
Posted by: E.J.
Verified Purchase:Yes
Don’t waste your money. It jams constantly!
Written by a customer while visiting Staples
Customer Rating
3
looks/feels cheap
on December 7, 2016
Posted by: Paula K.
but does the job so far
Written by a customer while visiting Staples
Posted by: Alan
Verified Purchase:Yes
I purchased two of these for the office thinking it would be like the existing Staples One Touch i've been happily using for a few years. Unfortunately when they arrived I see it is much lighter and flimsier with what were previous metal and durable parts now replaced with cheaper plastic. Even the previously rubberized grip in now all hard plastic. I would be surprised if this stapler survives more than a year of regular use intact. It is also much louder when stapling than my older model. I would not buy this again.
Written by a customer while visiting Staples
Posted by: CHRISTOPHER H.
Verified Purchase:Yes
so far has been one of the BEST staplers our office has used.
Written by a customer while visiting Staples
Posted by: Gracie
Verified Purchase:Yes
This was given as a gift. The recipient was delighted. She had wanted the stapler that I have so I knew it would be a hit. It really is great .
Written by a customer while visiting Staples
Posted by: Church Secretary
Verified Purchase:Yes
This stapler is light weight but does a good job. Read the instructions the first time you add staples as it's a little different, but the method works.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Stapler
on April 7, 2026
Posted by: Cathy K.
This stapler is a piece of junk, and the price reflects it. Do not waste our money on this product. Very cheaply made and broke on the first day of use.
Response from StaplesBy Social Media, Staples, April 8, 2026
Hi Cathy, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the Staples One Touch Stapler. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples