Customer reviews from startech.com
StarTech.com - ICUSBAUDIOB USB Interface Black Audio Adapter
Average customer rating
2
(1 Review)
Rating breakdown 1 review
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3 Stars
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1
1 Star
0
Customer Reviews for StarTech.com - ICUSBAUDIOB USB Interface Black Audio Adapter
Customer Rating
2
Flimsy construction
on March 2, 2017
Posted by: Rob in Ottawa
I purchased the unit to use instead of having to plug earphones or a small computer speaker around the back of my computer located under my desk. I plugged it in the usb port on the front and the sound was thin but worked. Unfortunately, the earplug cable put stress on the plug and the metal jack that goes into the USB port, broke away from the board inside the jacks plug.
Response from startech.comBy Barry, Customer Support, March 3, 2017
Hi Rob,
We're sorry to hear about this! This is not the type of experience we would want to see with our of our products.
We will have one of our technical advisors get in touch with you via email to coordinate a replacement, while also gather more specifics about your setup and use of the USB adapter.
Thanks and sorry for the inconvenience.
We're sorry to hear about this! This is not the type of experience we would want to see with our of our products.
We will have one of our technical advisors get in touch with you via email to coordinate a replacement, while also gather more specifics about your setup and use of the USB adapter.
Thanks and sorry for the inconvenience.
Written by a customer while visiting startech.com
