Customer reviews from startech.com
StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
7
Customer Reviews for StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Customer Rating
5
Startech, a smater Choice
on March 28, 2014
Posted by: Jfreud
I bought this USB sound card a week ago, its amazing!
Written by a customer while visiting startech.com
Customer Rating
5
for the audiophile
on October 11, 2015
Posted by: 204Z
turns your laptop into a sound studio. am able to control so much
Written by a customer while visiting startech.com
Customer Rating
5
Wow finally plug & Play
on December 15, 2017
Posted by: Bagyns
Bought this fix a Realtech audio problem that wasted MANY hours of my time
I plugged this in and it M$ Win 7 picked it up immediately and the volume nightmarish issues are gone the lack of vocal clarity is gone
For 20 years as a tech been happily using Startech products but this was a sweet easy and could not be faster install.
For anyone wanting an optical out - stop right here this is the one.
Outstanding
I plugged this in and it M$ Win 7 picked it up immediately and the volume nightmarish issues are gone the lack of vocal clarity is gone
For 20 years as a tech been happily using Startech products but this was a sweet easy and could not be faster install.
For anyone wanting an optical out - stop right here this is the one.
Outstanding
Written by a customer while visiting startech.com
Customer Rating
2
buzzing sound and only stereo is working
on January 28, 2019
Posted by: michael9
I bought this external card to be able to use my Logitech Digital Audio controller for my 5.1 speakers and my new Dell Optiplex 7060, which apparently offers no internal sound card option with a digital audio connection. No problem, except that I get an annoying buzzing sound at any volume, and it's only working in stereo mode and pretty low quality from what I can tell, Something isn't right, but I can't figure out what to do to fix it.
Response from startech.comBy Brian, Customer Support, January 29, 2019
We're very sorry you ran into some problems. For analog 5.1 surround sound to work with this product, you will need to install the software application and set audio playback to be 5.1. You will also want to set this in Windows within Control Panel, Sound.
If this doesn't help or you wish to troubleshoot the situation further, please reach out to us using the our live chat or call us directly.
If this doesn't help or you wish to troubleshoot the situation further, please reach out to us using the our live chat or call us directly.
Written by a customer while visiting startech.com
Customer Rating
5
Customer service helped solve my issues with the e
on September 25, 2020
Posted by: 3V0_Official
I am here writing again because i left a decent review of this little device. It almost didnt work for my DJing applications as the line in port didnt work. They contacted me and i was able to work out EVERYTHING on how to get this item to work. I would recommend buying this product and if you have issues, contact their customer support. They were very helpful and amazing at their jobs. I thought this was going to be some cheap product that would only partially work but they have put work into this device and drivers even for Windows 10. Please. Get this thing if your sound card doesnt work.
Written by a customer while visiting startech.com
Customer Rating
2
device can only play stereo
on October 5, 2019
Posted by: jim988283
This device cannot and will not output anything more that stereo 2 channel.
Response from startech.comBy Matt, Customer Support, October 15, 2019
It's important to us that our customers have a positive experience with our products and we apologize for the difficulties you're having with our ICUSBAUDIO7D. This sound card does support 7-channel surround sound but you need to install the latest drivers from our website and change the settings in the C-Media software as well as Windows to achieve surround sound. If you require any assistance, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
Works as promised!
on April 30, 2014
Posted by: ErnieA
This is an excellent audio addition with a 5.1 or 7.1 speaker set. I can work much longer when listening to music through this unit.
Written by a customer while visiting startech.com
Customer Rating
5
Fantastic Customer Support!!
on July 22, 2021
Posted by: Howie
I had a connection issue. I contacted customer support and first chatted with "Chris". I am not computer savvy like I'd like to be, so he took over my computer and installed the software that was necessary. That didn't completely solve my problem, so I re-contacted them and got connected to "Justin". He troubleshooted my problem and figured out my issue was a setting on my computer. I am now enjoying fantastic sound form my laptop. This sound card is a MUST HAVE if you enjoy music!!
Written by a customer while visiting startech.com