Customer reviews from startech.com
StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
7
Customer Reviews for StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Customer Rating
4
WORKS GOOD BUT NEED UPDATE FOR WINDOWS 10
on June 7, 2020
Posted by: alevi
i bought this item for my pc who doesn't have a very good sound card, this product is the response for that work beautyful but the software for windows 10 is difficult to install or is missing and my sound card it's not working the way should be
Written by a customer while visiting startech.com
Customer Rating
1
on April 15, 2020
Posted by: JimandWilson
this item is pretty much useless when using the spdif output as it only supports 2 channels
Response from startech.comBy Matt, Customer Support, April 17, 2020
We apologize for any confusion when purchasing our ICUSBAUDIO7D. While we do not list a specific level of support for the SPDIF port on this sound card, it should work with 5.1 or 7.1 surround sound. However, it depends on the source material as well as the audio device you're connecting the sound card to as they must both support the same audio format. If you're playing a Blu-ray that uses DTS but your sound system/TV only supports Dolby Digital then you won't be able to achieve more than 2-channel audio.
Written by a customer while visiting startech.com
Customer Rating
5
Just need to know what your doing! Works Great
on March 12, 2020
Posted by: colburnk
I have a Surface Pro Book and I have two docking stations, one for my car and one for my office. I have the Logitech 5.1 surround system and I bought this switch to utilize this system. This thing was fairly straight forward to hook up. I have the best surround sound I have ever had including my full desktop systems with Soundblaster cards. The tech support is awesome so If you cannot figure it out, call them and you will not be disappointed.
Written by a customer while visiting startech.com
Customer Rating
1
Stereo on win10 only
on November 5, 2019
Posted by: Navyseai
Win 10 only works with stereo. It only seems to use 2 channels making the product pointless. The software from cmedia 2012 doesn't seem to do any difference.
Im using SPDIF in
Im using SPDIF in
Response from startech.comBy Matt, Customer Support, November 8, 2019
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you've had with our ICUSBAUDIO7D. The SPDIF input is a stereo-only pass-through port as SPDIF technology only has the bandwidth for stereo sound without compressing the audio. This sound card does support 7.1 surround sound when using the analog outputs and audio on the computer but it needs to be set in both the C-Media software as well as Windows to function properly. If you require any assistance, please do not hesitate to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
Fantastic!
on October 27, 2019
Posted by: Chawoobie
Bought recently as a new computer I was building had limited 3-jack sound integrated. Wanted to use my Altec Lansing 4.1 speaker system with new build. This Startech card solved my problem! Installed card, Windows recognized and installed drivers, hooked up speakers and the sound is awwesome! Couldn't be happier.
Written by a customer while visiting startech.com
Customer Rating
1
Complete waste of money
on October 16, 2019
Posted by: ripped_off_by_startech
I have never been able to get anything other that 16 bit 2 channel audio out of this useless device. Installing the latest drivers from startech is a waste of time as the drivers are from 2012.
Response from startech.comBy Matt, Customer Support, October 18, 2019
Thank you for your feedback. We understand your disappointment in the performance of our ICUSBAUDIO7D and we would like to help you troubleshoot. The drivers available for this adapter include software and to achieve surround-sound you need to change the setting both in Windows and the provided software. If you require assistance getting this setup, our Technical Advisors are available 24 hours a day, 5 days a week to provide support. You can contact us at www.startech.com/support.
Written by a customer while visiting startech.com
Customer Rating
1
Will not work
on October 14, 2019
Posted by: Anonymous
Windows 10 installed Windows 10 driver and uninstalled and reinstalled it. No Sound out any of the speaker jacks on the front with using the line input. How do you rate something that does not work.
Response from startech.comBy Matt, Customer Support, October 16, 2019
Hello John,
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you've had with our ICUSBAUDIO7D. Once you've installed the drivers for Windows 10 you may need to change the Sound Settings to set the sound card as your default audio out. If you're trying to get audio from the line-in port to the speakers you also need to go into your audio input settings and manually set your computer to output anything coming into that input. If you require assistance, please do not hesitate to contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you've had with our ICUSBAUDIO7D. Once you've installed the drivers for Windows 10 you may need to change the Sound Settings to set the sound card as your default audio out. If you're trying to get audio from the line-in port to the speakers you also need to go into your audio input settings and manually set your computer to output anything coming into that input. If you require assistance, please do not hesitate to contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
2
device can only play stereo
on October 5, 2019
Posted by: jim988283
This device cannot and will not output anything more that stereo 2 channel.
Response from startech.comBy Matt, Customer Support, October 15, 2019
It's important to us that our customers have a positive experience with our products and we apologize for the difficulties you're having with our ICUSBAUDIO7D. This sound card does support 7-channel surround sound but you need to install the latest drivers from our website and change the settings in the C-Media software as well as Windows to achieve surround sound. If you require any assistance, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com