Customer reviews from startech.com
StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
7
Customer Reviews for StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Customer Rating
2
Win 10 keeps messing up this device
on May 11, 2019
Posted by: j_j_
I have used this device since Feb 2016. It works great when the drivers are correct. However Microsoft updates keep messing up the drivers and it's next to impossible to restore the driver settings. Until a better driver install is available, I suggest avoiding this product or be ready to waste hours upon hours installing drivers.
Response from startech.comBy Matt, Technical Support, May 13, 2019
Thank you for taking the time the leave feedback on the ICUSBAUDIO7D. We apologize for the issue you've experienced, and we want to help.
I see that our support department is already in contact with you and we are happy to continue to work on this issue until we find a solution. We are sorry for the frustration this has caused but we are looking into this for you and will be reaching out to assist with further troubleshooting.
I see that our support department is already in contact with you and we are happy to continue to work on this issue until we find a solution. We are sorry for the frustration this has caused but we are looking into this for you and will be reaching out to assist with further troubleshooting.
Written by a customer while visiting startech.com
Customer Rating
1
Will not work
on October 14, 2019
Posted by: Anonymous
Windows 10 installed Windows 10 driver and uninstalled and reinstalled it. No Sound out any of the speaker jacks on the front with using the line input. How do you rate something that does not work.
Response from startech.comBy Matt, Customer Support, October 16, 2019
Hello John,
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you've had with our ICUSBAUDIO7D. Once you've installed the drivers for Windows 10 you may need to change the Sound Settings to set the sound card as your default audio out. If you're trying to get audio from the line-in port to the speakers you also need to go into your audio input settings and manually set your computer to output anything coming into that input. If you require assistance, please do not hesitate to contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you've had with our ICUSBAUDIO7D. Once you've installed the drivers for Windows 10 you may need to change the Sound Settings to set the sound card as your default audio out. If you're trying to get audio from the line-in port to the speakers you also need to go into your audio input settings and manually set your computer to output anything coming into that input. If you require assistance, please do not hesitate to contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
Imac user
on August 20, 2022
Posted by: Tutcat
Got this so my Imac could get my (G51 Surround Sound Speaker System) to work like it did with my Pc
Written by a customer while visiting startech.com
Customer Rating
5
5.1 sound Rocks
on September 28, 2018
Posted by: Chris2018
I had purchased a new computer but it didn't have the output for 5.1 for my speakers so I purchased this nifty item. The disk that came with it didn't have the drivers I needed so I downloaded the software for it and I got my 5.1 sound back. I am a happy camper rock'in out to my tunes.
Written by a customer while visiting startech.com
Customer Rating
5
Bought for the wrong reason, but supprised.
on November 15, 2018
Posted by: Hap Hazzard
I have an old Klipsh computer sound speaker system (whose sub is also an amp.) that was paired to a (at that time) high end gaming computer's sound card. Computer long gone now. Found a convoluted way to hook up these speakers to a retired HK receiver using only the pre-amp functions as the amp portion was dead. HK amp fully died. Needed solution to use speakers system. PS: this is still a very good sounding system for my bedroom. Found your 7.1 USB Audio Adaptor. Hoped I could just use it without the computer. No go. Disappointed. Used my notebook. Worked, sort of. Only 2.1 and no headphones. Hmmm. Drivers down loaded automatically were generic. Try the disc, not compatable with Win 10. Went to you web site, got Win 8/10 drivers. WOW. Impressed for such an inexpensive item. Everything works,. Controls the amount of speakers to use and can even use other audio players via the input. Still checking it out, but happy now. Can't run it without the notebook, but for the price, that's OK.
Written by a customer while visiting startech.com
Customer Rating
5
Really good upgrade
on July 7, 2019
Posted by: Schwarz2503
Bought this card to take advantage of my Logitech Z506 5.1 Surround audio, however the drivers have not been necessary in my case since windows handles this device so far without problems
Written by a customer while visiting startech.com
Customer Rating
5
Very happily surprised!
on October 1, 2021
Posted by: NeedCawfee
Sound is on par with the famous name PCIe card, best of all I don't have to uninstall drivers/software then reinstall every few boots like I did with that expensive card. Sound is def better than the OEM/Intel/Realtek offerings--not to mention it's a snap moving from 1pc to another (try that with an internal card)...I downloaded the StarTech zip file rather than the enclosed CD, installation was a breeze, the program has plenty of tweaks to keep me busy. i should have bought this usb StarTech years ago!
Written by a customer while visiting startech.com
Customer Rating
5
Better than any internal audio card
on May 26, 2014
Posted by: Seth
I have had one of these for over a year now. Best thing about this card is the ability to have more than one input working at the same time. Windows DRM since Vista has disabled the ability to have Line in and Microphone working at the same time. Since I have two computers, one connected to line in on this and a microphone for talking to friends it does exactly what I need. I have purchased several audio cards and spent hundreds on some that couldn't perform as well as this one.
Written by a customer while visiting startech.com