Customer reviews from startech.com
StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
22
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
7
Customer Reviews for StarTech.com - ICUSBAUDIO7D 7.1 Channels 16-bit 48KHz USB Interface Audio Adapter External Sound Card
Customer Rating
5
Perfect (once I got new drivers online)
on May 6, 2021
Posted by: jjk13
I just this box and, so far, it's been working great. I needed to download new drivers off of the Startech website to make it work with Windows 10, but once I did, no problems.
I have a Dell laptop and I got some 5.1 speakers secondhand so I needed a USB solution to give me 5.1. This was exactly what I needed. The sound quality seems fine, although the speakers I'm using are not great. Works nice with games, Netflix. Very pleased.
I have a Dell laptop and I got some 5.1 speakers secondhand so I needed a USB solution to give me 5.1. This was exactly what I needed. The sound quality seems fine, although the speakers I'm using are not great. Works nice with games, Netflix. Very pleased.
Written by a customer while visiting startech.com
Customer Rating
1
dont buy this
on April 25, 2021
Posted by: kurts
the audio station that comes with it decided it will no longer recognize 5.1 - no support articles, etc. speakers are fine, used different usb ports, uninstalled and reinstalled - only a few months old.
Response from startech.comBy Dan, Customer Support, April 27, 2021
Hi,
We are sorry to hear that the audio interface is no longer working for you. We'll reach out to see if we can offer some assistance to get things working again.
We are sorry to hear that the audio interface is no longer working for you. We'll reach out to see if we can offer some assistance to get things working again.
Written by a customer while visiting startech.com
Customer Rating
4
When you get it working it's great!
on December 14, 2020
Posted by: DaveE1
I got this to reuse a 7.1 surround sound system that was collecting dust in my loft. I plugged it in on my Win 10 machine (Version 1909) and it seemed to auto install. Problem is it would only output as "headphones" no options to output in any other way. I then installed the startech drivers from the website, still nothing. After half an hour of troubleshooting I contacted support, long story short you need to install the drivers from the Startech website which will install the app "Cmedia Xear Audio Centre", open the app, right click on the "Headphone" icon, select the second option "headphone settings" then in the top right select the drop down box that says "Headphone" then you can select "speaker" or "SPDIF Out" . once you select "speaker" the "headphone" icon will grey out and "Speakers" will be selected. You can then output in 5.1, 7.1 etc! No mention of this un-intuitive "feature" in the manual but support were great!
Written by a customer while visiting startech.com
Customer Rating
5
Just what I needed - Line In
on October 18, 2020
Posted by: dlld
I have my own preamp and needed something to digitize line-level signal.
Startech does it fairly well, with excellent low-frequency response -
which is great for my application.
Startech does it fairly well, with excellent low-frequency response -
which is great for my application.
Written by a customer while visiting startech.com
Customer Rating
5
Customer service helped solve my issues with the e
on September 25, 2020
Posted by: 3V0_Official
I am here writing again because i left a decent review of this little device. It almost didnt work for my DJing applications as the line in port didnt work. They contacted me and i was able to work out EVERYTHING on how to get this item to work. I would recommend buying this product and if you have issues, contact their customer support. They were very helpful and amazing at their jobs. I thought this was going to be some cheap product that would only partially work but they have put work into this device and drivers even for Windows 10. Please. Get this thing if your sound card doesnt work.
Written by a customer while visiting startech.com
Customer Rating
3
Sound works amazingly, drivers are hard to find.
on September 21, 2020
Posted by: 3V0_0fficial
I've had this for about 3 months now and it works great as my PC's built in sound card did not work at all when I built it. The quality of the sound is great, however there are some caveats. I am using Windows 10 as an operating system. The drivers are not on the disc for Windows 10 and on the website, the drivers do not fix the issues that are present. Line in doesnt work, the speaker output doesnt work, and the microphone inputs are annoying to deal with as i am a DJ and need ONE direct line in, but since the line in doesnt work, I have to split the audio in two ways just to get Stereo sound, and even when i do set it up, every little sound going through the inputs will sound clipped and too loud on the outputs no matter WAHT KIND of adjusting you do in software. I have not tested the fiber-optic inputs/outputs so I can not give a definitive response on that front. However if we can get a driver update to make sure that this device works wholeheartedly, this review will go STRAIGHT to 5 stars. The only output that works are for the headphones and while the quality is great and it does partially what i need it to do, the lack of Windows 10 driver support and the fact that i can not use a Line input for my DJ mixes takes this to a 3 star. Practical and usable, but you will need something better to record any form of audio with it.
Written by a customer while visiting startech.com
Customer Rating
5
Works Perfectly But Easy To Think It Doesn't
on August 22, 2020
Posted by: Anonymous
I've just inherited a new PC which unfortunately has no native support for the 5.1 surround sound set up I had with my previous computer. Received this external sound card today and it's working a treat within 20 minutes.
Connected using the USB provided in the box, tried running the driver install from the provided CD but received an error message as it appears windows 10 drivers aren't on the CD so downloaded the drivers from the startech website instead. Once everything was installed and showing in device manager, I was only getting 2.1 sound, with the front speakers only showing in the Xear Audio Centre. After messing around for 15 minutes thinking that the sound card didn't work, I discovered that you simply have to right click on the speaker in the Audio Centre to change the set up...now works perfectly!
Written by a customer while visiting startech.com
Customer Rating
4
Windows 10 Build 2004 Breaks Aduio
on June 10, 2020
Posted by: chuckit
Great device - however the new 2020 Windows 10 Build 2004 the device stopped working - no audio - uninstall - re-install drivers / usb audio drivers - still no audio - device appears in sound control panel and device manger.
Response from startech.comBy Stacey, Customer Support, June 11, 2020
Hello,
I'm sorry to hear you are having audio issues. We offer free lifetime support with our products so we're reaching out directly to see if we can assist.
I'm sorry to hear you are having audio issues. We offer free lifetime support with our products so we're reaching out directly to see if we can assist.
Written by a customer while visiting startech.com