Customer reviews from Samsung US
Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Average customer rating
4.7
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
46
3 Stars
7
2 Stars
6
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Customer Rating
5
I'm so happy with it best ever
on September 5, 2025
Posted by: Cindiruhoo
[This review was collected as part of a promotion.] What I love most about my Samsung is that I live in a chalet with tons of windows and daylight sunshine 360 days a year this is the first TV I've owned where I can literally see the TV screen beautifully during daytime so very happy with it. It's quality. The picture is stunning. I'm very happy with my Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why leave the house?
on September 20, 2025
Posted by: Brutusbuki
[This review was collected as part of a promotion.] The Samsung QN85D is an absolute marvel of modern television technology. It isn't just a TV; it's a centerpiece of a home, a portal to a world of breathtaking visuals and immersive sound.
This TV delivers a stunning picture with vibrant colors and deep blacks, handles next-gen gaming with incredible speed, and provides a smart, user-friendly experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the Product
on September 21, 2025
Posted by: Lovetv
[This review was collected as part of a promotion.] I use it for streaming TV programming. At first the picture wasn’t as clear as I expected, but over time I’ve gotten used to it and feel it is of high quality. The sound quality is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV good value
on September 22, 2025
Posted by: Clement
[This review was collected as part of a promotion.] The TV does everything good, very responsive, picture of sharp. It is exactly what I am looking for the price that I am really to pay. Great value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 75" Smart TV
on October 13, 2025
Posted by: charlieca
[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I’ve had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but the mobile app for it is terrible
on October 13, 2025
Posted by: LuckyDucky
[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Main 85” TV
on October 13, 2025
Posted by: DWgrestroomTV
[This review was collected as part of a promotion.] I went out and bought a new 85” TV for our new house great room. The picture is amazing whether watching sports or TV shows. Also being a smart TV makes it easy to stream movies from Netflix. I liked this TV so much I bought a 75” TV for the master bedroom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on October 14, 2025
Posted by: CKXXXXXXXXX
[This review was collected as part of a promotion.] Very disappointed with this television. It’s my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn’t get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.
Value
2
Response from Samsung USBy Samsung Specialist, November 11, 2025
CKXXXXXXXXX,
I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
I’m sorry to hear you’re not fully satisfied with Samsung’s QN85DD TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US