Customer reviews from Samsung US
Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Average customer rating
4.7
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
46
3 Stars
7
2 Stars
6
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Customer Rating
5
Great picture and sound
on March 6, 2025
Posted by: Jim K
Just installed and working great, picture quality and sound are as expected.
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 6, 2025
Posted by: Pam48
Purchased in Dec. 2024. Just love it!!!!
Beautiful picture. So easy to set up. Thrilled with my tv!
Beautiful picture. So easy to set up. Thrilled with my tv!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 6, 2025
Posted by: Randy
Great picture. Like the fact that samsung gives you their streaming service for free.
Written by a customer while visiting Samsung US
Customer Rating
4
Very good product--one drawback
on March 6, 2025
Posted by: ohio
from Cincinnati OH
TV has met expectations except in one area...app limitations. It is very difficult and in some cases impossible to add apps that are not stored on the set. Otherwise, very pleased.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great picture 75 inch
on March 9, 2025
Posted by: zipper
tv is excellent q-led the only problem was to get a sound bar to work properly with it. i am on my 4th bar 1st one would not work shutting down tv. Second one HW-S50B/ZA sounded like talking thru mud no good. 3rd one was good 73cd Samsung was not compatible with q-synphony. 4th one is good Q600c
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible. Can't download apps
on March 15, 2025
Posted by: Jose Carlos
The App section is trash. Can't download apps like Hulu and Peacock.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Specialist, March 17, 2025
Jose Carlos,
We're sorry to hear you've found apps hard to install. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how:
Downloading Apps
1. From the Home screen, press left on the remote.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed by selecting Apps on the Home screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen). The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Lock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
c. Move: Move the app to another location
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We're sorry to hear you've found apps hard to install. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how:
Downloading Apps
1. From the Home screen, press left on the remote.
2. Navigate to and select Search.
3. Using the search bar, enter the content or app you’d like to find.
4. Navigate to and select the app you’d like to install, then select Install.
Note: Previously installed apps can be accessed by selecting Apps on the Home screen.
Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen). The following options will be available:
a. Add to Home: Move the app to your desired location on the Home screen.
b. Lock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
c. Move: Move the app to another location
d. Reinstall: Reinstall the app.
e. View Details: View the app’s information and details.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture
on March 18, 2025
Posted by: Joeythegirl
[This review was collected as part of a promotion.] I'm in love with this TV The family and I can not get over how beautiful and crisp the movies and TV series we watch you can't go wrong with TV we highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect to watch as good view and pictures awesome
on March 20, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] It’s easier for all box for any watch and better view to watch as clear to good veiw , thanks Samsung!
Value
5
Written by a customer while visiting Samsung US