Customer reviews from Samsung US
Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Average customer rating
4.7
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
275
4 Stars
46
3 Stars
7
2 Stars
6
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - QN75QN85DDFXZA 75" Neo QLED 4K UHD Smart TV with Mini LEDs (2024)
Customer Rating
5
we love it
on December 29, 2024
Posted by: doglaw
[This review was collected as part of a promotion.] we use this tv for all our activities it's the best picture ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personal use works great
on December 29, 2024
Posted by: Dboss55
[This review was collected as part of a promotion.] Works awesome with new movies and old, really like the pause button when you have to do something.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto tiene excelentes características.
on December 30, 2024
Posted by: SegaFF
[This review was collected as part of a promotion.] It is a good product, since I have an old television and I want to improve it with this new technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy!!
on January 7, 2025
Posted by: JMClark
This is my second Samsung and this one is even better then my first one!! Easy to set up and so many free channels. The picture is amazing!! Worth the price..
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV!
on January 18, 2025
Posted by: Djames
Love this TV! Picture quality is great and the interface is extremely user friendly for non-tech savvy individuals.
Written by a customer while visiting Samsung US
Customer Rating
2
Not understanding
on January 22, 2025
Posted by: Ronnie
Picture not sharp enough. Color kind of faint, Seen better on other television production.
Response from Samsung USBy Samsung Specialist, January 22, 2025
Ronnie,
Thank you for sharing your thoughts on the picture quality of your QN85DD TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your thoughts on the picture quality of your QN85DD TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great functions
on February 5, 2025
Posted by: PamC
I bought this larger TV and im very pleased with it. Great color and sound.
Written by a customer while visiting Samsung US
Customer Rating
4
A little too smart TV
on February 5, 2025
Posted by: RioPlast
from Austin TX
While the display is amazing I just wish the smart tv functions were a little less overbearing. I use my conncted deivces more that I use the built in apps. I would like to at leat have an input button back on the remote.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US