Customer reviews from arris.com
ARRIS - Refurbished Excellent - SURFboard SB6183 16 x 4 DOCSIS 3.0 Cable Modem - White
Average customer rating
4.1 out of 5
4.1
(17 Reviews)
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
9
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
2
81%of customers recommend this product. 
(
13 out of 16
)
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Customer Reviews for ARRIS - Refurbished Excellent - SURFboard SB6183 16 x 4 DOCSIS 3.0 Cable Modem - White
Customer Rating
5 out of 5
5
Performance at a low price
on October 2, 2018
Posted by: khisel
from Champaign, IL
Gender:Male
Verified Purchase:Yes
I originally bought the SB8200 but it constantly overheated and disconnected. I replaced it with the SB6183 and still get advertised speeds (over 150Mbps) at a lower price and zero errors during its 25-day uptime.
Written by a customer while visiting arris.com
Customer Rating
5 out of 5
5
Fast speeds
on July 26, 2023
Posted by: 808geek
from Honolulu, Hi
This replaces another SB6183 that was 4 1/2 years old. My isp plan is 200 mbps but with this new SB6183 my speed is 311 mbps.
I would recommend this to a friend!
Written by a customer while visiting arris.com
Customer Rating
5 out of 5
5
Been working great for 5 years
on August 20, 2019
Posted by: toomanybarts
from Los Angeles
To balance out the negative reviews - I have had this modem since 2014 with no problems.
I have had to reboot it say 5 times in 5 years just to make sure I'm getting the ultimate speed.
Thats pretty good.
I would recommend this to a friend!
Written by a customer while visiting arris.com
Customer Rating
4 out of 5
4
Seems great
on June 24, 2020
Posted by: PCS321
from Logan, UT
Gender:Male
I purchased this two years ago and it has operated extremely well. I have had no issues with it Other than the blue lights are too bright
I would recommend this to a friend!
Written by a customer while visiting arris.com
Customer Rating
4 out of 5
4
Easy Setup
on November 10, 2018
Posted by: Donno
from Grayslake, IL
Gender:Male
Verified Purchase:Yes
We have had this modem on-line for two months and we are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting arris.com
Customer Rating
1 out of 5
1
Junk ..... always shutting down
on May 14, 2019
Posted by: TimeTravelier
from Virginia Beach, Virginia
Gender:Male
I bought this early November, and it progressive got worst
No, I would not recommend this to a friend.
Written by a customer while visiting arris.com
Customer Rating
1 out of 5
1
Does not work with google wifi
on January 27, 2019
Posted by: Sharonh
from Lincolnpark new jersey
Gender:Female
This constantly drops when video chatting. I founnd my firmware causes problems with other mesh systems and no way to get an update. Optimum only updates modems rented by them.
No, I would not recommend this to a friend.
Written by a customer while visiting arris.com
Customer Rating
5 out of 5
5
Owner Arris device delivers excellent quality
on August 11, 2019
Posted by: Tbutterfly
from Branson MO 65616
Gender:Female
Bought my router in May 2019 and speed and power are delivered
I would recommend this to a friend!
Written by a customer while visiting arris.com
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