Customer reviews from snowjoe.com
Snow Joe - Cordless Snow Shovel Kit with 10" Wide x 5" Deep Snow Cut, X20-SNOW-5A - Multicolor
Average customer rating
3.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
9
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
6
Customer Reviews for Snow Joe - Cordless Snow Shovel Kit with 10" Wide x 5" Deep Snow Cut, X20-SNOW-5A - Multicolor
Customer Rating
5
Cordless Shovel
on September 11, 2026
Posted by: Drew719
from Deer Park, NY
Can’t go wrong with snow Joe cordless shovel , easy to assemble and work right out the box . Can’t wait for the 1st snow fall to put it to work
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great product
on September 9, 2026
Posted by: Junn
[This review was collected as part of a promotion.] The option to change the direction of the snow coming out is perfect. This is also light weight and good to use with the family.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Power snow shivel
on September 9, 2026
Posted by: Vicman14621
This unit does the Job for when you don’t have to break out with the snow blower it’s quick and does the job. Battery life could be longer but its average with what’s currently on the market.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great snow shovel easy to assemble
on September 9, 2026
Posted by: Splatzy
from New Jersey
[This review was collected as part of a promotion.] Received my cordless snow shovel in a very timely manner and box was in great shape so would be easy to give as a gift. Shove is very easy to assemble and not tools needed. There was one issue with instructions in that they skipped the step to add the auxiliary handle. Later steps did show how to adjust the handle however. While it is not currently winter so I have not been able to test this in the snow the shovel is very light and seems like it will be easy to maneuver and use in the snow . It is a little noisy but that is to be expected when using something electric.
Written by a customer while visiting snowjoe.com
Customer Rating
4
cordless snow shovel
on September 9, 2026
Posted by: Splatzy
[This review was collected as part of a promotion.] Received my cordless snow shovel in a very timely manner and box was in great shape so would be easy to give as a gift. Shovel is very simple to put together with no tools need. There was one issue though in that the instructions skipped the addition of the auxiliary handle. Later in the instructions however it was included on how to adjust the handle. While it is not currently winter I have not been able to test it in the snow however it is very light and should be easy to hold while operating in the snow. It is little a little noisy but that is to be expected.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Love my little snow shovel
on September 5, 2026
Posted by: J Tyrell
from New York
The is lightweight, powerful for its size, and the directional chute lets me aim snow exactly where I want it. The battery holds a solid charge — enough for my driveway, steps, and walkway with room to spare. No cords, no gas, just quick and easy cleanup. Highly recommend for anyone dealing with light-to-moderate snowfall!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Light, powerful, and easy on the back Snow Shovel
on September 2, 2026
Posted by: Eltom
from New Jersey
[This review was collected as part of a promotion.] Light, powerful, and easy on the back
This cordless shovel is a great pick for clearing decks, steps, and walkways — especially for older adults or anyone who struggles with a heavy traditional shovel. At just 8.4 lbs with an adjustable telescoping handle, it's easy to maneuver and won't wear you out. The brushless motor is quiet but powerful, tossing snow up to 18 feet with adjustable direction control. No cords, no gas — just pop in the included battery and go. Compact, easy to store, and backed by a 1-year warranty. Highly recommend!
Written by a customer while visiting snowjoe.com
Customer Rating
2
on February 25, 2026
Posted by: Joefail26
Work well until the auger broke and failed on only the second use.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 25, 2026
Dear Valued Customer,
Thank you for sharing your experience and bringing this matter to our attention. We sincerely apologize for the issue you encountered with the auger, as this is not the level of quality or performance we aim to provide.
We take feedback like yours very seriously, as it helps us identify areas for improvement in product design and durability. Please reach out to our customer support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
We are committed to ensuring your complete satisfaction and will work with you to address your concerns and find a suitable solution.
Thank you for sharing your experience and bringing this matter to our attention. We sincerely apologize for the issue you encountered with the auger, as this is not the level of quality or performance we aim to provide.
We take feedback like yours very seriously, as it helps us identify areas for improvement in product design and durability. Please reach out to our customer support team at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
We are committed to ensuring your complete satisfaction and will work with you to address your concerns and find a suitable solution.
Written by a customer while visiting snowjoe.com