Customer reviews from snowjoe.com
Snow Joe - 24-Volt iON+ Cordless Snow Shovel | 13-Inch | Tool Only - Blue
Average customer rating
3.1
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
18
4 Stars
6
3 Stars
4
2 Stars
7
1 Star
14
Customer Reviews for Snow Joe - 24-Volt iON+ Cordless Snow Shovel | 13-Inch | Tool Only - Blue
Customer Rating
1
What a waste of money
on March 16, 2026
Posted by: JMCNJ
from NJ
Don’t waste your money on this piece of crap!!
This is so top heavy and needs wheels to operate without hurting your wrist. Who engineered this thing the snow only shuts out straight back into your face ? No lever to turn it to the left or right away from you . Pitiful, what a waste. Need to do better Joe!!!
This is so top heavy and needs wheels to operate without hurting your wrist. Who engineered this thing the snow only shuts out straight back into your face ? No lever to turn it to the left or right away from you . Pitiful, what a waste. Need to do better Joe!!!
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, March 19, 2026
Hello Joseph,
Thank you for taking the time to share your feedback regarding the Snow Joe Cordless Snow Shovel. We sincerely apologize for the experience you’ve had, as this is not the level of performance or service we aim to provide.
We understand your frustration regarding the product’s design and functionality. Feedback like yours is invaluable to us, as it helps our team identify areas where improvements are needed—both in product quality and overall customer experience. Please be assured that your comments will be shared with our product development and quality assurance teams for future enhancements.
If there is anything further we can do to assist you, please do not hesitate to contact us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
We truly appreciate your feedback and the opportunity to improve our products and services.
Thank you for taking the time to share your feedback regarding the Snow Joe Cordless Snow Shovel. We sincerely apologize for the experience you’ve had, as this is not the level of performance or service we aim to provide.
We understand your frustration regarding the product’s design and functionality. Feedback like yours is invaluable to us, as it helps our team identify areas where improvements are needed—both in product quality and overall customer experience. Please be assured that your comments will be shared with our product development and quality assurance teams for future enhancements.
If there is anything further we can do to assist you, please do not hesitate to contact us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.
We truly appreciate your feedback and the opportunity to improve our products and services.
Written by a customer while visiting snowjoe.com
